Shangri-La Group

Today we announced our financial results for the six months ended 30 June 2024. Our disciplined and pre-emptive approach in driving topline, cost management and debt strategies have enabled us to protect our bottom-line whilst turning our 1H24 free cash flow positive to USD46.3 million from negative USD14.6 million in 1H23. This, along with our strong balance sheets, gives us the confidence to resume interim dividend payments. We will continue to invest in our people and build our capabilities to ensure that we are able to provide for the evolving expectations of our customers. Learn more: Press release: https://bit.ly/3MiSBcM Full results announcement: https://bit.ly/3ABv4Bg #ShangriLa #FinancialResults #HeartfeltAsianHospitality #FindYourShangriLa

We are delighted to announce that Shangri-La has been recognised as the No.1 performer in Singapore’s Best Customer Service Survey by The Straits Times and leading global data firm Statista for the second consecutive year! This prestigious accolade is a testament to the unwavering dedication of our incredible team, who consistently delivers heartfelt Asian hospitality and exceptional customer experiences to every guest who walks through our doors. A big congratulations to our colleagues in Singapore, and a heartfelt thank you to our guests for their continued trust and support! Learn more: https://bit.ly/3ArOSqv #ShangriLa #HeartfeltAsianHospitality #CustomerServiceExcellence #ShangriLaSingapore #FindYourShangriLa

Kudos to our incredible Shangri-La Circle teams for garnering four prestigious awards at the #DigiZAwards, organised by MARKETING-INTERACTIVE. Our accolades include Silver for Best Omnichannel Strategies, and Bronze for Best UI/UX Design, Best Phygital Experience, and Best Marketing Automation Platform. These achievements are a testament to our unwavering commitment to delivering seamless guest experiences, enhancing customer engagement, and boosting operational efficiency. The DigiZ Awards, now in its fifth year, celebrates excellence in digital marketing by recognising the most creative, innovative, and effective campaigns, strategies, and marketing technologies, all judged by industry leaders to ensure the highest standards. Learn more about the DigiZ Awards: https://bit.ly/4cqLCsG #ShangriLa #ShangriLaCircle #DigitalMarketing

Today and Every Day, Let’s Stand with the Young People Shaping a Sustainable World This 12 August, International Youth Day invites the world to celebrate the crucial contributions of young people to sustainable development. At Shangri-La, we embed sustainability throughout our operations, and our management trainee programmes ensure young people influence the direction of our business. Our corporate-level scheme, S+, launched in 2022 and our hotel-focused initiative, Pioneer, followed in 2023. Since then, 75 exciting young talents in Mainland China have joined these pathways, and we are currently recruiting further cohorts for 2024. Trainees on the S+ programme enjoy accelerated career development and deep immersion in our business, experiencing a wide range of roles across our hotels, regional offices, and headquarters, – whether in the Strategy & Business Transformation, Investment & Asset Management, Project & Design, Shangri-La Circle, Sustainability, Sales, Marketing, Operations, while trainees on the Pioneer programme focus on hotel operations. For example, S+ trainee Will Zhai livestreamed products on behalf of Shangri-La Nanjing, while Sherry Wu showcased food and drink goodies as part of her rotation with the Regional Marketing team in China. We are determined to encourage all our employees – as well as our guests, suppliers, and communities – to unleash their potential and shine. Our S+ programme demonstrates that commitment by helping young people thrive, innovate, and lead our sustainable future. #ShangriLa #ESG #DoGood #InternationalYouthDay #Sustainablilty #Shine

Lang Lang’s Shangri-La Moment: Special Fate In the exclusive narrative from the limited edition book, “From the Heart: Celebrating 50 Years in Asia,” Lang Lang, China’s premier concert pianist and the first "Friends of Shangri-La", shares his “Shangri-La Moment” with us. For over 20 years of touring, he has found a consistent thread of comfort in the special scent of Shangri-La’s lobbies. This scent, coupled with the authentic flavours of Shang Palace, where wonton and shumai for breakfast assure him that his “Chinese stomach” will find satisfaction, no matter where he is in the world. Lang Lang’s experience of Asian hospitality is one of emotional depth, a human connection that transcends mere service. It’s a feeling of being cared for genuinely, of being touched by the sincerity of every gesture. To him, the idea of Shangri-la comes down to something in the heart, the pursuit of a way of being that is calm, dreamy. Join us in exploring Lang Lang’s story and the stories of other long-time friends of Shangri-La in the limited edition book, “From the Heart: Celebrating 50 Years in Asia.” Discover the stories that have shaped Shangri-La and the incredible region we call home. Secure your copy of “From the Heart: Celebrating 50 Years in Asia” by visiting us at the designated areas of Island Shangri-La, Hong Kong, Shangri-La Singapore, Shangri-La Kuala Lumpur, and Makati Shangri-La, Manila, and through Shangri-La Circle’s official WeChat account in Mainland China. Alternatively, you can purchase it online through Assouline online store at https://bit.ly/3zW3fTJ. #ShangriLa #50thAnniversary #AsianHospitality #HeartfeltAsianHospitality #FindYourShangriLa #FriendsofShangriLa

Shangri-La Group is honoured to be named the ‘Top Healthiest Workplace’ at the Mercer China Healthiest Workplace Awards for Year 2024 - 2025. With over 300 participating companies and a rigorous selection process based on the employer health management system and employee Health Risk Assessment (HRA) surveys, Shangri-La Group won the prestigious award as a testament to our efforts in competing to win and doing good for the overall health and wellbeing of our colleagues. We are strongly committed to the wellness, growth and engagement of our people as we aspire to be the best-loved hospitality group, pioneering new horizons and setting new benchmarks. These accolade would not be possible without the contributions of our passionate and hardworking Shangri-La colleagues – you've made Shangri-La Group a special place to work, live and grow. #ShangriLa #FindYourShangriLa #ShangriLaCareers #HumanResources #OurPeople #Wellness

André Fu’s Shangri-La Moment: Moment of Delight In the exclusive narrative from the limited edition book, “From the Heart: Celebrating 50 Years in Asia,” André Fu, a renowned interior designer and architect who has redefined Asian hospitality with his modernist and multi-cultural approach, shares his “Shangri-La Moment” with us. André’s collaboration with Shangri-La Group, particularly the iconic rooftop bar at Shangri-La The Shard, London, is a testament to his ability to harmonise mystical Eastern quality with contemporary design. The bar’s design, centered around the traditional Chinese dougong structure, creates a dreamscape that marries the exotic with the international, reflecting his own journey as a designer. He describes his “Shangri-La Moment” as the profound connection between mind and hand when he draws, creating a moment of pure delight. This parallels the core focus of hotels in creating moments for their guests. Join us in exploring André’s story and the stories of other long-time friends of Shangri-La in the limited edition book, “From the Heart: Celebrating 50 Years in Asia.” Discover the stories that have shaped Shangri-La and the incredible region we call home. Secure your copy of “From the Heart: Celebrating 50 Years in Asia” by visiting us at the designated areas of Island Shangri-La, Hong Kong, Shangri-La Singapore, Shangri-La Kuala Lumpur, and Makati Shangri-La, Manila, and through Shangri-La Circle’s official WeChat account in Mainland China. Alternatively, you can purchase it online through Assouline online store at https://bit.ly/3zW3fTJ. #ShangriLa #50thAnniversary #AsianHospitality #HeartfeltAsianHospitality #FindYourShangriLa

Tang Wei’s Shangri-La Moment: Everything Is Just Right In the exclusive narrative from the limited edition book, “From the Heart: Celebrating 50 Years in Asia,” Tang Wei, the acclaimed Chinese actress shares her “Shangri-La Moment” with us. Tang Wei’s narrative is one of nostalgia and tranquility, where the Shangri-La hotel by West Lake in Hangzhou stands as a symbol of her childhood curiosity and now, a familiar haven in her bustling life as an actress. Her stays at Jing An Shangri-La in Shanghai encapsulate the perfect blend of ambiance, comfort, and traditional Chinese elegance, highlighted by the delightful Osmanthus tea that evokes memories of home. Her idea of Shangri-la is the calm that comes over her whenever she is in a place of natural beauty, like the expansive views at Bitahai Lake in Diqing, where the horizon meets the mountains, and she finds herself lost in wonder and enchantment. Join us in exploring Tang Wei’s story and the stories of other long-time friends of Shangri-La in the limited edition book, “From the Heart: Celebrating 50 Years in Asia.” Discover the stories that have shaped Shangri-La and the incredible region we call home. Secure your copy of “From the Heart: Celebrating 50 Years in Asia” by visiting us at the designated areas of Island Shangri-La, Hong Kong, Shangri-La Singapore, Shangri-La Kuala Lumpur, and Makati Shangri-La, Manila, and through Shangri-La Circle’s official WeChat account in Mainland China. Alternatively, you can purchase it online through Assouline online store at https://bit.ly/3zW3fTJ. #ShangriLa #50thAnniversary #AsianHospitality #HeartfeltAsianHospitality #FindYourShangriLa

Looking for an unforgettable summer escape that your kids will love? Island Shangri-La, Hong Kong, has exactly what you are looking for, blending luxury and fun to create the ultimate family retreat. Curious about what the family floor has to offer? Dive into the personal review by avid travel journalist and photographer Chris Schalkx, who had a memorable stay with his son in our signature Airship Voyage suite. Read more about his experience here: https://bit.ly/46oPBoA Book your stay here: https://lnkd.in/g_vrDYCG #ShangriLaGroup #ShangriLa #IslandShangriLa #FamEX #FamilyExperience #FindYourShangriLa #HongKong

Get set, go! Our enthusiastic team at Shangri-La Paris is brimming with excitement to welcome our guests from around the globe for #Paris2024, the spectacular sports celebration of the year! #FindYourShangriLa #ShangriLa #HeartfeltHospitality #RoadtoParis2024 #FindYourWellness #FindYourNewHorizon