Great insight from Rachi Messing!
Just finished reading The Mind-Budget Connection™ paper on eDiscovery practices that hits on several critical issues our industry needs to address. While the entire paper deserves attention, one point particularly resonates with me: the challenge of unpaid downtime for document reviewers. Here's a scenario we see far too often: Review teams commit exclusively to a project, turning down other opportunities, only to face delays on day one or mid-project and are told to "stay on call." While some delays are unavoidable, many stem from poor project management, or worse from a total disregard and disinterest about those who will be impacted. And where is the impact? It's disproportionately felt by document reviewers – often the lowest-paid professionals in the process – who lose valuable billable hours. My proposed solution for fair compensation: - Minimum 6-hour daily compensation for full days of idle time - Compensation for partial days when downtime exceeds 2 hours - All downtime hours billed to clients at the reviewer pay rate with no markup This isn't about increasing provider profits by having even more hours to bill; it's about ensuring fair compensation for professionals who commit their time and expertise. This change requires industry-wide commitment. When we value our review teams' time appropriately, we not only support our colleagues but also incentivize better project planning. What are your thoughts on implementing guaranteed minimum downtime compensation for review teams? Thanks again to the great team that put together this paper (Kevin F. Brady, Christine Payne, Jill Rorem (Elden), Michelle Six, Adam Wells, Chad Riley, Stacy Sampeck) and of course EDRM - Electronic Discovery Reference Model. #eDiscovery #LegalOps #DocumentReview #FairCompensationForAll #EDRM https://lnkd.in/dMRf2i6r