ClientSuccess

Let's finish the week the way it started: announcing another CS100 Summit Speaker 🎤 We are excited to have Michael Boyd, CITP, from ModernEdge Advisors, joining us at #CS100SUMMIT2024! ✨ Michael Boyd, CITP, has over 25 years of experience in customer-facing, post-sales leadership roles for global technology companies. His passion is leading teams to be both customer-centric and data-driven to help customers easily find value. His teams have spanned multiple customer segments and industries. You won't want to miss Michael’s presentation at the 2024 CS100 Summit. It's time to book your ticket 🎟️ https://lnkd.in/eYddvnUi Use code CS100MICHAELB to save $350. ℹ️ Never heard of the CS100 Summit? When we launched the first CS100 Summit, we quickly realized it was a unique gathering spot for customer success executives and their peers. Instead of being crammed into a big conference hall, we were able to connect at Sundance—surrounded by mountains, fresh air, and incredible views. The feeling was different, and so was the experience. Leaders left reenergized, refreshed, and ready to tackle their biggest challenges. Find all you need to know and more on the CS100 Summit website: cs100.clientsuccess.com See you at Sundance! #customersuccess #customersuccessevents #leadership #SaaS

Have we already mentioned that the CS100 Summit is the best event of the year for CS Leaders? Over the three-day experience of the CS100 Summit, the best of the best in customer success regroup for insightful and impactful content, learnings, and networking. The Summit provides a forum of thought-provoking keynotes, presentations, panel discussions, roundtables, and peer-to-peer knowledge sharing. Nestled at the base of majestic mountains and amidst the beauty of Sundance Mountain Resort, you'll soak up rich ideas and new strategies that emerge from these discussions, equipping you with a wealth of practical advice and best practices to implement immediately into your customer success strategy. The CS100 Summit promises to be a true game-changer, leaving you inspired. 🗓 Monday, Sept. 16th ・ 2x Bootcamps: ➧ Drive Expansion from Your Existing Customers with the REACH Framework™ by Rod Cherkas ➧ AI Agent Design Workshop with DevRev ・ Opening Reception 🗓 Tuesday, Sept. 17th ・ Networking ・ Keynote, Presentations, Round tables ・ Mountain/Resort Activities & Networking ・ Casino Night! 🗓 Wednesday, Sept. 18th ・ Networking ・ Presentations ・ More Networking... The last thing we'd share is that you must experience it to realize how impactful the CS100 Summit is! See you there! 🗻 #customersuccess #customersuccessevents #CS100SUMMIT2024 #leadership

CS100 Summit Speaker 🎤 Another speaker we are thrilled to introduce is Amanda Berger (Rosen), CCO at Employ! ✨ Amanda  brings more than 20 years of experience leading  software and SaaS companies across a variety of industries spanning  cybersecurity, artificial intelligence, ecommerce, and business intelligence. 
 During her time as Chief Customer Officer at HackerOne, Lucidworks and RichRelevance, she spearheaded strategies for customer retention and expansion, ensuring successful outcomes through innovative technology solutions. 
 
Her passion for fostering strong customer relationships and leveraging technology to deliver value has been a driving force throughout her career. You won't want to miss Amanda’s presentation at the 2024 CS100 Summit. It's time to book your ticket 🎟️ https://lnkd.in/eYddvnUi Use code CS100AMAMDAB to save $350. ℹ️ Never heard of the CS100 Summit? When we launched the first CS100 Summit, we quickly realized it was a unique gathering spot for customer success executives and their peers. Instead of being crammed into a big conference hall, we were able to connect at Sundance—surrounded by mountains, fresh air, and incredible views. The feeling was different, and so was the experience. Leaders left reenergized, refreshed, and ready to tackle their biggest challenges. Find all you need to know and more on the CS100 Summit website: cs100.clientsuccess.com See you at Sundance! #customersuccess #customersuccessevents #CS100SUMMIT2024 #leadership #SaaS

Let's start the week with another CS100 Summit Speaker 🎤 We are excited to have Jenelle Friday, VP of Customer Success at Forecastable, joining us at #CS100SUMMIT2024! ✨ After nearly 14 amazing years in Customer Success, Jenelle now finds herself at the beginning of a new adventure. She learned about Emotional Intelligence (EQ) in 2021, and her life has never been the same. The journey she’s been on and the lessons learned are no secret! 
 Strong EQ fosters trust, cooperation, better communication and improved outcomes, making it invaluable in negotiations, team management and customer relationships. Her mission now is to empower business professionals with the EQ tools they’ll need to thrive and catalyze transformative change in their personal and professional lives. You won't want to miss Jenelle’s presentation at the 2024 CS100 Summit. It's time to book your ticket 🎟️ https://lnkd.in/eYddvnUi Use code CS100JENELLEF to save $350. ℹ️ Never heard of the CS100 Summit? When we launched the first CS100 Summit, we quickly realized it was a unique gathering spot for customer success executives and their peers. Instead of being crammed into a big conference hall, we were able to connect at Sundance—surrounded by mountains, fresh air, and incredible views. The feeling was different, and so was the experience. Leaders left reenergized, refreshed, and ready to tackle their biggest challenges. Find all you need to know and more on the CS100 Summit website: cs100.clientsuccess.com See you at Sundance! #customersuccess #customersuccessevents #CS100SUMMIT2024 #leadership #SaaS

We are thrilled to officially welcome Shaden Fisher as the newest member of our Sales team! Shaden joins us as a Senior Account Executive and brings a wealth of experience and knowledge in Onboarding management solutions. We are excited about the impact he'll bring to develop the business of our Baton's product. 🎉 Welcome Shaden! 🎉

CS100 Summit Speaker 🎤 We are excited to introduce another speaker, Nicole Alrubaiy, SVP Customer Success at Jellyfish! ✨ Nicole got her start selling renewals on Cisco maintenance contracts at ServiceSource (now Concentrix) in 2006. Since then, she has managed renewals teams, sold managed services, analyzed millions of rows of data, and led customer success teams. She built the customer success organization at Ping Identity, where she also went through Vista Equity Partners' High Potential Leader Program. After Ping Identity, she went to Clari, where she led CSM, digital adoption, and customer education. Now, Nicole is at Jellyfish, overseeing the post-sales organization and getting tentacles into everything else. You won't want to miss Nicole’s presentation at the 2024 CS100 Summit. It's time to book your ticket 🎟️ https://lnkd.in/eYddvnUi Use code CS100NICOLEA to save $350. ℹ️ Never heard of the CS100 Summit? When we launched the first CS100 Summit, we quickly realized it was a unique gathering spot for customer success executives and their peers. Instead of being crammed into a big conference hall, we were able to connect at Sundance—surrounded by mountains, fresh air, and incredible views. The feeling was different, and so was the experience. Leaders left reenergized, refreshed, and ready to tackle their biggest challenges. Find all you need to know and more on the CS100 Summit website: cs100.clientsuccess.com See you at Sundance! #customersuccess #customersuccessevents #CS100SUMMIT2024 #leadership #SaaS

CS100 Summit Speaker 🎤 Another speaker we are thrilled to introduce is Dave Jackson, CEO at TheCustomer.Co! ✨ Following a varied career, David founded Clicktools in August 2000, one of the UK’s first SaaS companies. As CEO from 2000 to 2015 he led the company through continuous growth and two liquidity transactions. David is now CEO of TheCustomer.Co, coaching and advising CEOs of B2B SaaS companies on growth. He contributes regularly to SaaS events and on line discussions. In 2021, David published “Customer-Led Growth: A CEO’s guide to building a B2B SaaS company”, which serial entrepreneur Shreesha Ramdas, CEO and founder of Lumber described as “the best book on customer success I have read.” You won't want to miss David’s presentation at the 2024 CS100 Summit. It's time to book your ticket 🎟️ https://lnkd.in/eYddvnUi Use code CS100DAVIDJ to save $350. ℹ️ Never heard of the CS100 Summit? When we launched the first CS100 Summit, we quickly realized it was a unique gathering spot for customer success executives and their peers. Instead of being crammed into a big conference hall, we were able to connect at Sundance—surrounded by mountains, fresh air, and incredible views. The feeling was different, and so was the experience. Leaders left reenergized, refreshed, and ready to tackle their biggest challenges. Find all you need to know and more on the CS100 Summit website: cs100.clientsuccess.com See you at Sundance! #customersuccess #customersuccessevents #CS100SUMMIT2024 #leadership #SaaS

CS100 Summit Speaker 🎤 We’re excited to announce Roger Mendez, Global Lead, Strategic Programs - Customer Success & Acceleration at Cisco! 🎉 As a Global Leader in Customer Success Operations & Strategy at Cisco, he and his team focus on driving strategic programs that focus on services growth and adoption by developing an execution strategy for customer success at Cisco. Utilizing customer behavior and KPI modeling to enrich the customer insights that they deliver to their customers. Roger is passionate about the customer journey, revenue retention, and achievement of desired business outcomes, and has extensive product knowledge coupled with creative ideas for innovation and customer success. As one of the original team members in Cisco's CS function, he has been integral in building it, and in particular its CSops division, from the ground up. You won't want to miss Roger’s presentation at the 2024 CS100 Summit. It's time to book your ticket 🎟️ https://lnkd.in/e_gqB7YF Use code CS100ROGERM to save $350. ℹ️ Never heard of the CS100 Summit? When we launched the first CS100 Summit, we quickly realized it was a unique gathering spot for customer success executives and their peers. Instead of being crammed into a big conference hall, we were able to connect at Sundance—surrounded by mountains, fresh air, and incredible views. The feeling was different, and so was the experience. Leaders left reenergized, refreshed, and ready to tackle their biggest challenges. Find all you need to know and more on the CS100 Summit website: cs100.clientsuccess.com See you at Sundance! #customersuccess #customersuccessevents #CS100SUMMIT2024 #leadership #SaaS

CS100 Summit Speaker 🎤 We’re excited to announce Arit Nsemo, Senior Director of Customer Success at Searchspring! 🎉 Arit has nearly 15 years of experience in customer success, with expertise in eCommerce, tech recruiting, IoT, and EdTech. She believes in mindfully building teams and processes via trust and transparency, with an eye toward scalability. A Chicago native, Arit is an avid reader and spends as much time as possible traveling. You won't want to miss Arit’s presentation at the 2024 CS100 Summit. It's time to book your ticket 🎟️ https://lnkd.in/eYddvnUi Use code CS100ARITN to save $350. ℹ️ Never heard of the CS100 Summit? When we launched the first CS100 Summit, we quickly realized it was a unique gathering spot for customer success executives and their peers. Instead of being crammed into a big conference hall, we were able to connect at Sundance—surrounded by mountains, fresh air, and incredible views. The feeling was different, and so was the experience. Leaders left reenergized, refreshed, and ready to tackle their biggest challenges. Find all you need to know and more on the CS100 Summit website: https://lnkd.in/gdPMUjAm See you at Sundance! #customersuccess #customersuccessevents #CS100SUMMIT2024 #leadership #SaaS

CS100 Summit: Last day to use the July discount code 🚨 Sign up by (tomorrow) July 31st, using promo code "CS100JULY24" and receive a $350 discount! 🌟 Join top Customer Success leaders at the 2024 CS100 Summit, Sept 16-18 at Sundance Mountain Resort, Utah. Connect, learn, and elevate your strategies with transformative keynotes, workshops, and unparalleled networking. Spaces are limited! Secure your spot now: https://lnkd.in/gdPMUjAm #CS100Summit #CustomerSuccess #Leadership #Networking