CMB

CMB

Market Research

Boston , MA 13,893 followers

As a top market research and data analytics firm, our passion is helping global brands engage, innovate, and grow.

About us

Our passion is helping leading brands make critical decisions with confidence. We are a full-service custom market research and strategy firm. As a Top market research, insights, and analytics firm, we’re known for our relentless business decision focus and cutting-edge creativity. Our passion is helping the world’s leading brands engage, innovate, and grow. Known for our deeply consultative approach and rock-solid execution, we leverage the best of advanced analytics, consumer psychology, and market strategy to tackle game-changing initiatives. THAT’s the CMB Difference! CMB is an ITA Group Company.

Industry
Market Research
Company size
51-200 employees
Headquarters
Boston , MA
Type
Privately Held
Founded
1984
Specialties
Market research and consulting, customer loyalty, Product and services development, Qualitative research, Brand health, Customer Journey, Path to Purchase Research, Brand tracking, Brand development and positioning, NPS, Segmentation, Financial Services Research, Technology and telecom research, Retail market research, Media and entertainment research, Travel and hospitality market research, and Healthcare market research

Locations

Employees at CMB

Updates

  • View organization page for CMB, graphic

    13,893 followers

    20+ must reads to learn more about #GenAI so you can continue mastering this evolving tech, maintaining a competitive edge, and driving change at your organization, including: 1. CMB's report on Navigating GenAI with Human-centric Strategies 2. Sasha McCune's Beyond the Algoritm Substack 3. All things Audrey Schomer at Variety VIP+ 4. Quirk's "Consumer trust: Will AI erode authenticity in marketing?" 5. Holly Listmann's "Opening up to AI: How Participants Experience AI-moderated Interviews" For more, head to our website to see everything our experts are saying about GenAI, from webinars to reports, articles, and more: https://lnkd.in/e6WZZgBr

  • View organization page for CMB, graphic

    13,893 followers

    Wondering how to be a game changer in #travel and #hospitality? Understanding your customers’ behaviors is critical to enhancing travelers' experiences and helps to inform fresh products and services. Join AARP and CMB at the upcoming Insights Association's #iaCRC on Wednesday, 9/18/24 at 4:05 pm EST to tap into these deeper insights, tell a better story, and make a bigger impact. About their session, "AI and the New Age of Travel:" ❓ AARP and CMB wanted to understand how adults 50+ use #technology in travel with the goal of improving their travel planning, increasing their engagement with digital travel services, and enhancing their travel experiences through better tailored digital solutions. 🔎 Leveraging a quantitative and qualitative approach including #AI-enabled methods, we uncovered the areas where this target audience wants to learn more about, which paves the way for AARP and older adult technology services to develop educational content and materials. 💡 Along the way, our use of technology in research also revealed best practices for integrating AI and human-driven processes. Don't miss this opportunity to learn from these innovative researchers and insights visionaries. CRC is on track to sell out again! Register now: https://lnkd.in/gjmtSf67

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  • View organization page for CMB, graphic

    13,893 followers

    People have intense feelings about #AI. 🤔 Feelings about adoption. 🤔 Feelings about trust. 🤔 Feelings that should not be ignored. Adding to the complexity around these feelings is the fact that AI is such an unusual category. It’s not a #product; it’s technology which can be used in many products, in many ways. This paper is designed to help brands bridge the emotional gap between where the future of AI is headed and where consumers are at today. Access the report here: https://lnkd.in/eSTurD5J 💡 #Insights into how consumers are feeling now: their hopes, dreams, fears, and comfort levels around using AI, as well as suggestions on what organizations must do to address those emotions, 💡 A window into the competitive landscape—what sectors are lagging, which ones are performing well, and use case analysis. 💡 Current thinking on how to help ease consumer anxiety around AI. 💡 Recommendations on how to refine AI-related offerings.

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  • View organization page for CMB, graphic

    13,893 followers

    While everyone’s talking about #GenAI, it’s important not to just focus on the hype, but the adoption as well—especially because GenAI is at a chasm-crossing moment. Based on CMB's latest findings, GenAI is being adopted at a faster rate than AR/VR, and while it's not quite as mainstream as smart speakers, it's not far behind. So, why is GenAI surpassing more mature technology? Industry experts and insights leaders from Urban One, Inc, Google, and CMB explore this, and so much more. Watch the full conversation here: https://lnkd.in/eQf2HveH Key Takeaways: 💡 Consumer sentiment of GenAI for media, entertainment, tech, and social media brands. 💡 The dynamic intersection of GenAI and media, technology, and entertainment. 💡 How GenAI will reshape innovation, products, brands, and consumer behaviors. 💡 How GenAI is reshaping our own trades as researchers and the implications for advancing research methodologies and insights. 💡 The tricky areas for brands to navigate when it comes to trust, credibility, ethical and responsible integration of AI. 💡 Research methods and roadmap ideas to inform your own insights and innovation work.

  • View organization page for CMB, graphic

    13,893 followers

    Are you signed up for our emails? What you'll get out of signing up: ✔️ Timely thought leadership on market research trends and best practices ✔️ Insight into the consultative, courageous, and curious minds at CMB ✔️ Early access to consumer research, events, news, important updates, and more What to expect: ✔️ Timely, intermittent emails (1 email per week on average) ✔️ Monthly roundup of all the thought leadership produced in the last calendar month Sign up here: https://lnkd.in/e882z6fM You can unsubscribe and manage your subscription preferences at any time. What kind of insights would you like emailed to your inbox? Let us know in the comments!

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  • View organization page for CMB, graphic

    13,893 followers

    Wondering how to be a game changer in #travel and #hospitality? Understanding your customers’ behaviors is critical to enhancing travelers' experiences and helps to inform fresh products and services. Join Brittne Kakulla, Ph.D. from AARP and Vanessa Shelby from CMB at the upcoming Insights Association's #iaCRC on Wednesday, 9/18/24 at 4:05 pm EST to tap into these deeper insights, tell a better story, and make a bigger impact. About their session, "AI and the New Age of Travel:" ❓ AARP and CMB wanted to understand how adult 50+ use #technology in travel with the goal of improving their travel planning, increasing their engagement with digital travel services, and enhancing their travel experiences through better tailored digital solutions. 🔎 Leveraging a quantitative and qualitative approach including #AI-enabled methods, we uncovered the areas where this target audience wants to learn more about, which paves the way for AARP and older adult technology services to develop educational content and materials. 💡 Along the way, our use of technology in research also revealed best practices for integrating AI and human-driven processes. Don't miss this opportunity to learn from these innovative researchers and insights visionaries. CRC is on track to sell out again! Register now:  https://lnkd.in/gjmtSf67

    View organization page for Insights Association, graphic

    17,027 followers

    #iaCRC. Sept 17-19. The original event developed by & for Corporate Researchers – and still the best. CRC is on track to sell out again: Don't miss the chance to learn from and alongside hundreds of brand-side researchers. 𝐖𝐢𝐥𝐥 𝐰𝐞 𝐬𝐞𝐞 𝐲𝐨𝐮 𝐭𝐡𝐞𝐫𝐞? Register: https://bit.ly/4byJik0 Thank you to our Premier, Platinum, and Gold sponsors: Virtual Incentives, Directions Inc, Nailbiter, Rival Technologies, Quest Mindshare, Zappi, Dynata, Canvs AI, KLC Online Communities and Co-Creation, Knit, PSB Insights, quantilope, Sago. #InsightsAssociation #InsightsMRX #iaCRC #iaCorporateResearchersConference #MarketResearch #MRX #InsightsMRX

  • View organization page for CMB, graphic

    13,893 followers

    People have intense feelings about #AI. 🤔 Feelings about adoption. 🤔 Feelings about trust. 🤔 Feelings that should not be ignored. Adding to the complexity around these feelings is the fact that AI is such an unusual category. It’s not a #product; it’s technology which can be used in many products, in many ways. This paper is designed to help brands bridge the emotional gap between where the future of AI is headed and where consumers are at today. Access the report here: https://lnkd.in/eSTurD5J 💡 #Insights into how consumers are feeling now: their hopes, dreams, fears, and comfort levels around using AI, as well as suggestions on what organizations must do to address those emotions, 💡 A window into the competitive landscape—what sectors are lagging, which ones are performing well, and use case analysis. 💡 Current thinking on how to help ease consumer anxiety around AI. 💡 Recommendations on how to refine AI-related offerings.

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  • View organization page for CMB, graphic

    13,893 followers

    Consumers are fearful of AI. 😱 Afraid that tech can be used against them 😱 Afraid of teaching and/or training AI bad habits to repeat 😱 Afraid of being misled 😱 Afraid of loss of our humanity 😱 Afraid that AI could perpetuate biases Top fears all come down to abuse and misuse of #GenAI. In our latest webinar, industry experts and insights leaders from Urban One, Inc, Google, and CMB talk about this, and MUCH more. Watch the discussion here: https://lnkd.in/eQf2HveH

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  • View organization page for CMB, graphic

    13,893 followers

    Watch Greenbook's #TheExchange for the latest in the market research and insights industry. In this episode, Karen Lynch and Lenny Murphy discussed: 💡 Ongoing advancements of AI technology—including GenAI's ability to simulate human responses in social science experiments. 💡 Emotions around the use and implications of GenAI—including CMB's paper, "Navigating AI with Human-centric Strategies", which was designed to help brands bridge the emotional gap between where the future of AI is headed and where consumers are at today. 💡 Recent acquisitions and partnerships in the market research industry, and so much more. Watch here: https://lnkd.in/etMPvu8B

    View profile for Karen Lynch, graphic

    Leading content vision, strategy, and production across Greenbook's industry-leading platforms / Host of The Greenbook Podcast / Co-host of The Exchange (Greenbook's weekly livestream)

    I was quite smiley at the start of today's show, wasn't I Lenny Murphy? 😀 Must be because I enjoy recording #TheExchange by Greenbook so very very much! We started our chat today discussing a few papers: one out of New York University and Stanford University on "Predicting Results of Social Science Experiments Using Large Language Models" -- then two other papers from CMB and Infotools, Insights powered by Harmoni. 📚 We chatted up a new app we spotted at Product Hunt called Me.bot from MindOS (https://www.me.bot/). Yes, I'm trying it. Yes, I'm a little worried about the personal data I'm tempted to provide it. But, what can I say, I'm a risk taker! ✳ Then we moved onto Stagwell's reported earnings and M&A activity involving YouGov and Yabble™ and Dig Insights and Ignite 360 (shout out to you, Rob Volpe) and Pureprofile and SpriveApp. Good stuff there, peeps. Can't wait to see what happens for you all next! 📈 I won't be around next week as I'm headed on vacation with #thefam but you're in good hands as William Leach will be our esteemed guest! Don't have too much fun, gentlemen. I want people to miss me while I'm gone. 🏖 #mrx #insights #data #analytics #peaceoutforaweek Here's a link to today's episode on YouTube: https://lnkd.in/e6Qz6sen

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  • View organization page for CMB, graphic

    13,893 followers

    People have intense feelings about #AI. 🤔 Feelings about adoption. 🤔 Feelings about trust. 🤔 Feelings that should not be ignored. Adding to the complexity around these feelings is the fact that AI is such an unusual category. It’s not a #product; it’s technology which can be used in many products, in many ways. This paper is designed to help brands bridge the emotional gap between where the future of AI is headed and where consumers are at today. Access the report here: https://lnkd.in/eSTurD5J 💡 #Insights into how consumers are feeling now: their hopes, dreams, fears, and comfort levels around using AI, as well as suggestions on what organizations must do to address those emotions, 💡 A window into the competitive landscape—what sectors are lagging, which ones are performing well, and use case analysis. 💡 Current thinking on how to help ease consumer anxiety around AI. 💡 Recommendations on how to refine AI-related offerings.

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