Liveops, Inc.

At Liveops, we believe in fostering a strong sense of community among our team members. Our recent gathering in Scottsdale brought together Arizona employees for a day of friendly competition and team bonding. Events like these truly embody our company culture, highlighting the camaraderie and team spirit that defines Liveops. They enhance our ability to collaborate effectively and deliver exceptional service to our clients. Kudos to all who participated and made this event a hole-in-one! ⛳🏌🏼🙌🏼   #LiveopsCulture #TeamBuilding #TopgolfFun #WorkHardPlayHard #CompanyEvents  

🌟 Big Wins at Liveops! 🎉 We're thrilled to announce that our Learning & Development team has earned a Silver Stevie Award for Customer Service Training, and our Agent Experience team has secured a Bronze Stevie Award for Innovation in Customer Service! 🥈🥉 These accolades celebrate our cutting-edge AI-driven onboarding and certification programs, as well as our unwavering commitment to agent engagement and customer service excellence. A huge thank you to our incredible teams for their dedication and hard work! Together, we're setting new standards in the CX industry! 🚀 #StevieAwards2024 #CustomerServiceExcellence #Innovation #TeamLiveops

In late 2023, our athletic retail client saw a spike in their CX needs during their busiest season of the year - the holidays. They chose Liveops to be their partner when they realized that Liveops was able to streamline their unique needs with our innovative approach. It was a journey from challenge to triumph, with Liveops always ready to be a trusted partner and support for brands navigating their peak seasons. #CustomerExperience #RetailSuccess #Liveops

On National Nurses Day, we extend our deepest thanks to the nurses who are at the heart of healthcare, offering unwavering support, care, and compassion to those in need. At Liveops, we're proud to stand alongside our healthcare clients, providing virtual patient service solutions that help streamline the patient care process. Our independent contractor agents are certified to handle sensitive information with the utmost respect and empathy, ensuring that patients and healthcare providers alike receive the support they need—efficiently and compassionately. By partnering with healthcare organizations, we strive to extend the care and dedication nurses show in clinical settings to every interaction. To all the nurses out there, thank you for your tireless service. You inspire us to bring our best every day, in every call, and in every support we provide.

The Mind Share Partners' 2023 Mental Health at Work Report explores the evolving landscape of workplace mental health. The report emphasizes the importance of employers investing in healthy work cultures over merely providing self-care perks. It also points out the significant role of company culture and worker needs in sustaining a mentally healthy workforce. Liveops is committed to continuous growth these areas. We value the mental health of employees and independent contractors alike and strive to build communities in which all can thrive. Take a look at the report here: https://bit.ly/3wh6u6X #MentalHealthAwarenessMonth #LiveopsCares

Has your business ever faced challenges in finding a dependable customer service solution? We've got you covered. By providing a strong community of support for independent agents, Liveops provides professional talent that delivers outstanding customer service every time. Learn how outsourced CX can benefit your business: https://lnkd.in/gtfUJckt #CX #InnovateWithCX #CustomerService

At Liveops, we believe that leadership and learning go hand in hand. The key to staying ahead in our industry is cultivating a culture that encourages continuous growth and development. Our teams embody this philosophy, constantly pushing themselves and each other to improve and excel." - Greg Hanover, Liveops CEO Our Marketing, Agent Experience, and Talent Acquisition teams exemplify our commitment to ongoing training and development, treating it not as a mere suggestion but as a fundamental part of their work. This month, we're putting the spotlight on these team members as they share their top resources for personal and professional growth, showcasing how they prioritize learning and development in their daily routines. By fostering an environment where knowledge sharing and curiosity are valued, we empower these teams to surpass expectations and drive Liveops' success. Together, we continue to grow, learn, and set new standards of excellence. #TeamDevelopment #LiveopsCulture #ProfessionalGrowth #MATteam

📘 This April, the Liveops team came together in a sea of blue during our all-hands meeting, showing our support for Autism Acceptance Month. The team wore blue to highlight our collective commitment to understanding and celebrating neurodiversity. At Liveops, every day is an opportunity to foster inclusivity and support impactful causes. 💙 #AutismAcceptance #Inclusion #LiveopsNation #Support

🎉 Exciting News! 🎉 We are thrilled to welcome David Parkhurst as our new Senior Vice President of Business Development at Liveops! As one of the early pioneers of virtual CX, David brings a wealth of industry experience and is the perfect fit for our "People-Powered. Tech-Connected." approach. "David's wealth of industry experience and strategic vision will be invaluable as we continue to grow and innovate. We are confident that his leadership will help us deliver even greater value to our clients." Greg Hanover, Liveops CEO David brings over two decades of experience in business development, strategic partnerships, and customer experience management. In his role, David will be a member of the executive leadership team, managing and supporting all facets of new business development for the company. His knowledge will enable us to deliver even more transformative solutions that drive measurable business impacts and success for our clients! Join us in welcoming David to the Liveops team! 🙌  #PeoplePowered #TechConnected #NewHire #Leadership #CustomerExperience  

It’s National Volunteer Week, and we're celebrating the spirit of service that thrives in our community. At Liveops, our commitment to enriching lives extends beyond providing flexible working opportunities—it's about making a positive impact in the communities we live in. Thank you to everyone at Liveops who volunteers their time and energy. Your efforts help create a better world for all of us. We’re proud of the difference you make! #NationalVolunteerWeek #Volunteering