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Chief Marketing & Digital Officer I CMO I Head of Performance & Growth I E-Commerce Optimization I Loyalty I CRM I Investor I Advisor I Mentor
It is mid-October and for most of you in retail, you are preparing for Holiday 2024 but you are also likely knee deep in budgeting for next year. Most brands are looking to grow their top line and improve EBITDA but those two things do not always align. Throughout my career, I have been able to find ways to add “ancillary revenue” to EBITDA that helps fund growth initiatives or to support the bottom line. For sure, these programs are not for every brand but if you are open to it, there is a lot of additional money to be made by monetizing your assets: customers, packages, site traffic, emails, etc. So, you are asking what can you do? 1) Paid Membership programs/Premium Loyalty, post purchase 2) On-site and in email advertising 3) Other Post purchase, online programs 4) Offer digital magazines to your customers as a surprise and delight These programs are platform agnostic and when you boil them down, they can add $1 or more per order for your business and with some of them, the value they bring, grows over time. If you would like to discuss what you can do for your brand to drive more EBITDA and help support that 2025 budget, message me.