McLaren Northern Michigan

We are pleased to welcome Dr. Jessica Neuroth to Gaylord Family Medicine. Dr. Neuroth sees patients of all ages and is welcoming new patients. To schedule an appointment call (989) 731-5092.

It takes a special kind of person to work in health care. The McLaren Northern team is a remarkable group of people, and we are proud of the care they deliver every day, but this past week, we witnessed something awe-inspiring. In the wake of a cyber-attack, our staff came together, driven by their passion for quality patient care. We thank each member of our staff for their commitment, dedication, and hard work. You truly are the heart of everything we do at McLaren Northern Michigan.

McLaren continues its efforts to fully restore its operations following last week’s criminal cyber attack. We continue to work with cyber security experts to determine if any patient or employee data was impacted. This is critical to our community and our teams, and it is a priority for us. Our hospitals and clinics have been largely operational, but we would like to update our patients and community about the status of the limited clinical services that have been impacted. Our focus is on ensuring patients get the care they expect when they need it. Emergency Services Emergency departments continue to be operational and open to patients arriving for care. A few locations are on ambulance diversion for certain conditions (meaning emergency teams will transport patients to the next closest facility), and those locations remain in regular communication with their local medical control authorities to ensure efficient coordination between facilities. The Comprehensive Stroke Centers at McLaren Flint and McLaren Macomb, though, are fully operational. Cancer Care As of August 12, all radiation therapy units at Karmanos Cancer Institute care facilities across the state are operational – with some sites having started treating patients over the weekend. This includes Gamma Knife Radiosurgery in Farmington Hills and the McLaren Proton Therapy Center in Flint. Patients whose appointments were delayed should expect a call from their care team, who are working diligently to reschedule appointments. Primary and Specialty Care Clinics Primary and specialty care offices are largely operational, and patients can make appointments, though some continue to experience intermittent issues with their phone systems. Additionally, the McLarenNow virtual care platform is fully operational and can be accessed at https://lnkd.in/eDsQWFRw Patient Guidelines Our team members continue to have limited access to information technology systems so patients may experience longer than usual wait times. Patients are requested to bring the following information to their appointment: 1. A list of current medications or empty prescription bottles 2. Printed physician orders for imaging studies or treatments 3. Printed results of recent lab tests available in the patient portals 4. A list of allergies We remain truly grateful for the tireless effort and dedication displayed by our team members under these demanding circumstances, and we sincerely regret any impact this cyber attack may have had on our patients.

We regret to confirm that the disruption to McLaren Health Care’s IT and phone systems was due to a criminal cyber attack. Our IT team is collaborating with external cybersecurity experts to analyze and mitigate the threat. While we haven't determined if any patient or employee data was compromised, our hospitals and clinics have implemented downtime procedures to ensure continuous care. Most of our facilities are operational, including emergency departments and most surgeries, though some non-emergent appointments are being rescheduled. Patients should attend scheduled appointments unless contacted otherwise and bring relevant medical information. We are grateful for the resilience and dedication of our team members and medical staff during this challenging time. Thank you for your understanding and support. Please visit https://lnkd.in/gmdS6C_k for further information.

Our dedication to providing exceptional stroke care continues to shine, with the McLaren Stroke Network earning several prestigious national distinctions. Thank you to the American Heart Association/American Stroke Association for the recognition!

Our McLaren leadership team recently teamed up with Clark Construction Company to build a garage on Lantern Lane in Alanson! 🛠️🏡 This project is part of Clark Construction's "Living Their Values" program, dedicated to giving back to the communities where they work. We are incredibly proud to participate in this meaningful project and are grateful for the opportunity to make a positive impact in our local community. A huge thank you to everyone involved for their hard work and dedication! 🙌💪

At McLaren, we’re committed to providing high-quality care. During Patient Experience Week, we thank our staff and patient experience teams for their dedication to giving each patient and family the best possible experience at each stage of care delivery. We are honored to serve our patients and community.

National Volunteer Week is a great opportunity to celebrate the vital work of volunteers and to honor the impact these individuals have on the lives of patients and families. We're so grateful for all the volunteers who help us offer our services to the community. We couldn't do it without you! Interested in volunteering at McLaren? Learn more: https://lnkd.in/guk83jRy

Today is Eid al-Fitr, a Muslim celebration marking the end of the month-long holy fasting of Ramadan. During Eid al-Fitr, people come together to pray, eat traditional foods and spend time with loved ones. On this day of celebration, we want to wish our Muslim patients and their loved ones Eid Mubarak (blessed feast)!

National Minority Health Month is observed each April to highlight the importance of improving health outcomes and reducing disparities for racial and ethnic minority groups. McLaren is committed to caring for each patient regardless of race, ethnicity, sexual orientation or background and responding to the evolving needs of our community, advocating for changes that improve access to care regardless of socioeconomic status and driving changes that reduce disparities in care. Learn more about our commitment to diversity, equity and inclusion: https://lnkd.in/gE-YT3zE