OpenTable

At OpenTable, we’re always innovating to help diners discover amazing restaurants, and help restaurants fill seats. That’s why we’re excited to be the first restaurant tech partner at launch for OpenAI’s new Operator tool. Operator is an AI agent that helps users search the web and, in our case, easily make single or recurring restaurant reservations. See how it works:* https://lnkd.in/e8Z8Cj9g *As a research preview, Operator will first be available to Pro users in the US.

Chef Edward Lee has always been a force for change in the restaurant industry—after all, he has won the James Beard Humanitarian Award—but at his new restaurant SHIA Restaurant, he’s putting his energy into sustainable dining. The non-profit spot in DC is leading the charge through actions like eliminating single-use plastics and utilizing responsibly-sourced ingredients. Read more about Lee’s vision and how these practices can be applied to your restaurant: https://lnkd.in/etM3etwm

If you’re curious about how AI intersects with technology, you’ve come to the right place. OpenTable’s CTO Sagar Mehta was recently on a panel at the Fortune Brainstorm Tech conference to discuss how OpenTable’s AI-powered tools are helping restaurants focus on hospitality by streamlining their operations. Here are the key takeaways:   https://lnkd.in/e3YVdkh8    Or watch the full panel here: https://lnkd.in/eKf5w4SB

Our team is in awe of how quickly LA restaurants have sprung into action to help their community— stepping up to offer free meals to displaced residents, evacuees and first responders, providing shelter, and creating a small amount of normalcy amid heartbreaking loss and disruption. Through various initiatives, OpenTable is pledging to commit over $1 million in support of the industry’s relief efforts and will stand shoulder-to-shoulder with restaurants in this community that make our business possible.  As a first step, OpenTable has donated $100,000 to help offset the costs for our LA-based restaurants that are offering relief. We’ve also launched a public GoFundMe so that others can join us in sustaining this vital work and help restaurants help even more people.  This is just the beginning. For more on all OpenTable LA relief efforts, please visit our blog here: https://lnkd.in/ecCCqDvx

We’re so proud to share that OpenTable has been recognized on Fast Company 2024 Brands That Matter list. Since day one, our product, our passion, and our commitments have always been fueled by the goal to help restaurants succeed. A huge thanks to everyone across our team who continues to live that mission every day and helps make us a brand that Fast Company defines as “demonstrating measurable impact year after year.” #FCBrandAwards

We’re thrilled to see our CEO Debby Soo featured on Observer's Nightlife & Dining Power List! Here’s what they had to say: “Since stepping into the CEO role in 2020, Debby Soo has turned OpenTable into far more than a reservation platform. With a mission to help the restaurant industry thrive, Soo has redefined what it means to be a tech partner in hospitality, creating tools that prioritize connection, advocacy and diversity.” Congratulations to everyone recognized on this list of industry rockstars.  #observerpowerlist #NightlifeDiningPowerList

At the Southern Smoke Foundation Symposium earlier this month, industry leaders shared how they’re using AI to transform their business—using the technology to handle everything from inventory management to guest communications more efficiently. Dive into the key takeaways from this fascinating panel: https://lnkd.in/evA5Y8ah

📈 Trend alert! The OpenTable team dug through U.S. diner insights and consumer research to identify the dining trends that gained momentum this year, and figure out which ones have staying power through 2025. A preview: people are on the hunt for unique experiences, mid-week reservations, group dining and best of all, have a lot of optimism for dining out, with 54% of respondents planning to dine out more in 2025 than they did this year. Younger generations are leading this movement, with 71% of Gen Z participants and 68% of Millennial participants planning to up their dining frequency in 2025. Get the full scoop here: https://lnkd.in/eepnBvGU

It’s the best time of the year: OpenTable’s 2024 Top 100 Restaurants in America list is finally here. While many “best of” lists are decided by critics, this list is created for diners, by diners, based on reviews and insights. To our restaurants: we’re thrilled to recognize your efforts to deliver incredible hospitality. Diners: check out the year’s beloved spots and get a booking for year-end celebrations. Check out the full list below, and international friends, be on the lookout for lists in the UK, Mexico, Canada, Germany, and Australia coming soon. https://lnkd.in/eP2zd9cY

If you’re tuning into PolyAI’s VOX 2024 tomorrow, November 14, don’t miss the session hosted by OpenTable’s VP of Global Sales & Services, Scott Hudson. He’ll be talking with Adam Biolchin of Lettuce Entertain You Restaurants and PolyAI’s Michael Chen about the ways the hospitality industry can harness AI for things such as phone bookings while keeping the personal touch that makes the restaurant experience so special. It’s free to attend, simply register via PolyAI: https://lnkd.in/dwRDAAy4