Unanswered calls can't turn into revenue for your business... ...is false. Of course they can! Meet Regal, a modern outbound contact center solution making it easy for teams to find 25% more revenue — immediately. Calculate your incremental revenue and cost savings today with our interactive Regal Revenue Impact Calculator 👉 https://lnkd.in/ekFNhgzK
Regal.io
Software Development
We believe in the power of a personal touch in an increasingly digital world.
About us
Regal is the #1 cloud contact center for customer engagement. Regal’s cross-channel orchestration of phone, sms, email and chat conversations empowers your outbound contact center to drive better results from sales, and prevent customer churn. Leading brands like SoFi, Ro, Angi, AAA, Assure Health, Kin and Career Karma rely on Regal.io and the results speak for themselves - over $3B in revenue driven. Regal.io is based in NYC and is backed by leading investors including Emergence, Founder Collective and Homebrew.
- Website
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https://www.regal.ai
External link for Regal.io
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- New York
- Type
- Privately Held
- Founded
- 2020
Locations
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Primary
New York, US
Employees at Regal.io
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Jake Saper
Jake Saper is an Influencer General Partner @ Emergence || We partner with founders who change the way the world works.
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Scott Gifis
Girl Dad x3. Operator. Investor. Advisor. Board Member.
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David Pan
Executive Coach & former VP of Engineering
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Jason Cho
VP, Customer Success at Regal | Driving Customer Success, Implementation, and Experience
Updates
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NYC got a taste, now it’s almost your turn! 🏙️ Last Thursday, we hosted brunch for our top customers to give an exclusive sneak peek into our latest product launch. Their reaction? It's a total game-changer. ⚡ This Wednesday, it’s all going public—and trust us, you’re going to want in. Clear your schedule because we’re about to drop something BIG that’ll revolutionize your CCaaS strategy. 🚀
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🚀 AI Agents vs. AI Copilots: Which Should You Bet On? 🤖 The future of contact centers is here, and leaders face a crucial choice: Go all-in on fully autonomous AI Agents or supercharge your human agents with AI Copilots? 🤔 Spoiler alert: It’s not an easy answer! Both have unique advantages, but making the wrong bet could leave you in the dust. We're breaking down everything you need to know before you decide in our latest blog here: https://lnkd.in/eHF8FqVT P.S. We've got something BIG coming on October 30th. Stay tuned—this one’s going to change the game. 🔥
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🚀 Big news! Regal earned 7 G2 Awards for Fall 2024, including Best Support and Momentum Leader! 🙌 We couldn't be prouder of the recognition from our customers who've dropped splendid reviews. 🎉 To our incredible customers – you're the reason we keep pushing the boundaries. And to our stellar team – this win is for all the hustle and dedication you put into making sure every interaction feels like royalty. 👑 Ready to see why we're winning? Let’s keep the momentum going.
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🛠️ The Modern B2C Growth Stack for High Consideration Businesses 🔍 If you’re still trying to force an eCommerce playbook onto high-consideration industries like healthcare, insurance, education, or local services—stop. It’s time to rethink the game. 🙅♂️ These industries have unique buyer journeys that demand a very different growth stack. So, what's the secret sauce to scaling efficiently? Think fewer Frankenstein tech stacks and more intentional, real-time engagement. 💡 Ready to level up your growth stack? We’re diving deep into what works and why in our latest blog post: https://lnkd.in/eaPEYAkH
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Who knew a baby hippo could capture the contact center struggle so perfectly? 🦛💥 From limited A/B testing features to a lack of resources, Moo Deng gets it. But guess what? It doesn’t have to be this way. At Regal, we’re cutting through the chaos with to make conversations faster, smoother, and way more human. 🗣️ No more screaming into the void (or, you know, gnawing on your zoo keeper's leg). Let us know which Moo Deng meme hits home for you in the comments!👇
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🚀 NYC Leaders: Ready to level up your network and transform how you engage with customers? 🚀 Join us for an exclusive Leadership Networking Event on October 24th, 11 AM - 1 PM. Indulge in a farm-to-table brunch, enjoy Nomad’s views, and connect with top executives from the NYC area. Plus, get an inside look at how AI-powered phone agents are shaking up the industry—presented by Regal’s own CTO, Rebecca Greene.. ✨Bonus: We’ve got Uber credits for easy transport and a special gift bag for you! RSVP now—limited spots available: https://lnkd.in/esR4Jjt5
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We’re pumped to welcome three new rockstars to the Regal team! 🎉 A big shoutout to Sahil Mehta (SVP, Operations), Rachel Geskin (CSM), and Daniel Oh (Director, Product Marketing)—we’re thrilled to have you all onboard and can’t wait to see the impact you’ll make. Ready to join an amazing team? We’re hiring! 🚀
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What would we have done differently if we started Regal in today’s generative AI world? 🤔 Join Alex Levin and Rebecca Greene as they break down how AI would have reshaped our startup journey—from product ideation to scaling fast without a massive team 💥. Learn how startups can leverage AI to do more with less. Check out the latest episode of 15 Minute Founder and find out what today’s founders need to know! 🎧 Listen now: https://lnkd.in/eGCsqyNF
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🚀 SoFi boosted their loan game BIG TIME with Regal! 🚀 Using our platform, SoFi saw a 66% increase in answer rates and an 8% jump in loan conversions. That’s not all—loan face value went up by 21% in just one quarter! Here’s how they did it: 📈 Regal's Branded Caller ID made SoFi stand out, leading to a 66% increase in answered calls. 📈 Targeted, real-time outreach triggered by customer behavior helped SoFi connect with high-intent prospects when it mattered most. Curious how they did it? Check out the full case study: here:https://lnkd.in/ee_ifiTE 💥
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