Tidio

Are you maximizing the impact of AI in your customer service? Bella Santé Spas is harnessing Tidio’s capabilities to elevate every customer interaction, achieving outstanding results in Q4 2023: 🔹 $62K in sales 🔹 228 orders, with minimal human intervention needed on only 11! Curious about the direct financial impact of AI-powered customer service? Our on-demand webinar covers it all—discover how Tidio can drive your strategy this holiday season. 🎥👇 https://bit.ly/4dFDbdI #CustomerService #AI #BFCM #SalesGrowth #Webinar #CustomerExperience #DigitalTransformation

Not all AI chatbots are created equal ✨ Lyro is redefining customer support with our industry-best automated resolution rate of nearly 60%. That's better than any other alternative on the market today! What does that mean for your team? ✔️ Faster responses that keep customers engaged and happy ✔️ More tickets resolved instantly, 24/7, whenever customers need help ✔️ A support team that can focus on high-value interactions instead of repetitive questions

🎉 Exciting news! 🎉 Tidio has been named a finalist in not one, not two, but THREE categories for the 2025 Global Business Tech Awards from Don't Panic Events! 🏆 Best AI Company of the Year 🏆 Best SaaS Company of the Year 🏆 Best Use of Innovation  The Global Business Tech Awards recognize outstanding technological innovations across areas such as customer experience, management systems, marketing, and data solutions. These awards highlight the vital role of technology in shaping the future. We're honored to be a finalist alongside such inspiring companies, all thanks to our incredible team, clients, and partners! 💙

⏰ Support and sales leaders, time is your team’s most valuable resource—and there’s never enough of it to go around. Why spend it answering the same customer questions over and over? By automating repetitive tasks and inquiries with AI, teams can focus on meaningful, personalized customer interactions. Lyro AI is helping businesses achieve up to 90% automated resolution rates, making support faster, more efficient, and always available. Is your team using #AI to work smarter, not harder? 📈

💬 "90% of responses could have been automated, if not 95%" ‼️ Tidio's Chief Customer Officer Marius Laza spoke with 360Magazine.com last month about how answering the same customer question hundreds of times during his days working in customer service led him to pioneering AI support solutions at Tidio 💡 Read the full article to learn how businesses are automating up to 90% of routine customer injuries with Lyro and dive into Marius's perspective on what customer service roles will look like in an AI-powered world. 👉 Story link https://lnkd.in/gaenYibU

💸 Time is money, and we're helping businesses save both! With the help of Tidio, companies are generating over $100K in sales and saving an average of 1,600 hours every month. Lyro seamlessly automates repetitive tasks, answers routine customer questions, and delivers instant, 24/7 support across all the channels customers rely on. Ready to scale smarter in 2025 with AI? 🚀

Exceptional customer service and lasting relationships are at the foundation of any successful business—and it all begins with your help desk. In our latest article, we share help desk best practices to improve how you manage customer support and elevate shopper satisfaction to new heights. These actionable strategies are designed to streamline workflows, empower your team, and delight your customers. Check out the slides for a sneak peek, and dive into the full article for more insights on getting the most out of your help desk: https://lnkd.in/eDGYjBXf

Personalized shopping experiences with instant answers to customer questions are quickly becoming the new standard in retail. 🛍️ Tidio's Chief Customer Officer, Marius Laza, spoke with Modern Retail about how growing exposure to AI’s capabilities is helping more retailers discover its value—from tailoring product recommendations to delivering instant support when customers need it most. 🔗 Read more about how major retailers are leveraging generative AI to transform the customer experience in the article: https://lnkd.in/g9QtWc24

BFCM dust has just settled and we are approaching a busy Holiday season! 🛍️ Check out our Chief Customer Officer Marius Laza in Martech Zone explaining how AI chatbots deliver exceptional customer service this Holiday Season. Marius dives into easy-to-implement AI strategies for brands that go beyond surviving this peak shopping time to make customers happy and returning year-round. 🔗 Read the full article here: https://lnkd.in/dKJxDxgk

💬 "Amazing AI chatbot." – Simple as That. Thank you, Oscar! Our customers are raving about Lyro AI, and it’s easy to see why: ✔ Automates up to 70% of inquiries with human-like precision ✔ Works 24/7 to ensure your customers are always supported ✔ Frees up your team to tackle high-priority tasks Lyro isn’t just AI—it’s a trusted partner in delivering exceptional customer experiences. Ready to see why businesses everywhere love it? Discover Lyro today! 🔗 https://lnkd.in/g3pjb5PV