Town of Castle Rock

Castle Rock Water was recently recognized as a Utility of the Future Today by the Water Environment Federation and several partner organizations. The Utility of the Future Today award highlights Castle Rock Water's commitment to innovation and sustainability by implementing reuse water as a primary drinking supply. The award acknowledges how the water utility is not only addressing supplemental supply sources, but also setting a strong example for other utilities. It also celebrates Castle Rock Water's focus on organizational structure and planning strategies that indicate a forward-thinking approach that can inspire other communities to adopt similar practices. Pictured: Castle Rock Water Operations Manager John Chrestensen and Field Services Superintendent Thomas Hecker accepted the award at the 2024 WEF Technical Conference. Learn more about Castle Rock Water's commitment to reuse water at CRgov.com/Reuse.

We’re excited to introduce Alex, who joined Castle Rock Water just 5 months ago as a Senior SCADA Controls Technician. In his role, Alex ensures the smooth operation of our water system, using advanced technology to monitor and control everything from water quality to distribution. His efforts help ensure residents receive clean, reliable water every day. What does Alex enjoy most about working here? He appreciates the strong sense of community and enjoys collaborating with a talented team to serve the Town he calls home. What’s most rewarding for Alex? Knowing that his work directly impacts the well-being of his neighbors. By improving water quality and accessibility, he takes pride in contributing to the projects that enhance our community. Favorite local spot? When he's not keeping the water flowing, Alex loves visiting Iron Mule Brewery for its laid-back atmosphere and great local beer! Join us in thanking Alex for his dedication to keeping Castle Rock’s water system running smoothly!

The Walker Reservoir project is a significant step forward for water management in the South Metro area. By transitioning from deep groundwater sources to renewable surface water supplies, communities are not only improving their water security but also enhancing sustainability efforts. The collaboration among the Cherry Creek Project Water Authority and its partners — Castle Rock Water, Cottonwood Water and Sanitation District, Inverness Water and Sanitation District, and Pinery Water and Wastewater District — demonstrates the power of regional partnerships to optimize resources and funding. With a capacity of 650 acre-feet, this restricted-access reservoir will play a crucial role in storing excess water during times of abundance, ensuring that local supplies remain resilient. Walker Reservoir is expected to fill in 2025.

As the temperatures begin to cool, Castle Rock Fire And Rescue Department wants to remind everyone about the danger of carbon monoxide poisoning. Carbon monoxide is an odorless, colorless gas that often goes undetected, striking victims caught off guard or in their sleep. Because carbon monoxide is odorless, colorless and otherwise undetectable to the human senses, people may not know that they are being exposed. Breathing in carbon monoxide at high levels can be fatal. Colder weather can be a prime time for carbon monoxide poisoning as people turn on their home heating systems. So, as the weather turns colder, it is important to take these extra precautions. 🛏️ Install a battery-operated or battery backup carbon monoxide detector in the hallway near each sleeping area in your home. ☑️ Make sure you have working carbon monoxide detectors and test them once a month. Carbon monoxide alarms are not substitutes for smoke alarms. Daylight saving time is a good time of year to replace batteries in your detector and push the “test” button to be sure it is working properly.  🏠 Have your furnace, water heater and any other gas or coal-burning appliances serviced by a qualified technician every year. 🔥 Have your chimney checked and cleaned every year, and make sure your fireplace damper is open before lighting a fire and well after the fire is extinguished. 🚫 Never run a car in an enclosed space. Never run a generator in the home, garage or next to windows or doors. Never use a gas oven for heating your home. For more information about carbon monoxide alarms, visit CRgov.com/SmokeAlarms today!

The Town of Castle Rock annually receives federal Community Development Block Grant funding to address certain needs within Castle Rock. Community input guides the Town’s use of this funding. To date, the grant has been used to help support low- to moderate-income seniors living within Castle Rock and to make accessibility improvements at Town facilities. In the 2023 to 2024 program year, $255,712 was made available to the Town through the CDBG program. The community is invited to attend a public hearing on Monday, Nov. 4, to view a presentation reporting the accomplishments and expenditures for the Town’s CDBG-funded initiatives during the 2023 to 2024 program year. Comments on the report after the presentation are encouraged. This in-person and virtual meeting will be held from 4:30 to 5:30 p.m. at Town Hall, 100 N. Wilcox St. A link to attend virtually will be available on the Town’s website at CRgov.com/CDBG. This meeting is open to the public and all persons are welcome. The report can be viewed at CRgov.com/CDBG beginning Tuesday, Nov.5, through Wednesday, Nov. 20. Hard copies will also be available for review at the Development Services window in Town Hall and the Philip & Jerry Miller Library, located at 100 S. Wilcox St. Written comments are encouraged through Nov. 20 and can be mailed or delivered to Becky Bland at 100 N. Wilcox St., Castle Rock, 80104, or via email to bbland@CRgov.com. The final report of accomplishments and expenditures of the Town’s CDBG program will be presented at the Town Council meeting on Tuesday, Dec. 3. Read the news release: https://lnkd.in/gSwugJ4d

Town Council met on Tuesday, Oct. 15. Watch the meeting: https://lnkd.in/gcnPFvt4

This #WaterWednesday, join us in marking the 10th anniversary of the Imagine a Day Without Water campaign — where we take time to consider the value of water and what life would be like without it. According to The Value of Water Campaign, concern about our nation’s water infrastructure is on the rise. It's unsurprising that ensuring reliable water services continues to be a priority. While other communities may have issues with water quality or aging infrastructure, Castle Rock does not. We have strong support for our projects and plans and our water future is secure. Where we do need help is in support of the workforce. It is estimated that one in three water employees could retire in the next 10 years. This national statistic applies to Castle Rock Water too. The water industry requires plant operators, field technicians, billing specialists and engineers. Helping to provide clean high-quality water is a rewarding career that truly supports the community. And, these jobs have highly transferable skills — every community has a water provider. Support the water industry by exploring new career opportunities at CRgov.com/Jobs.

Town Council will meet on Tuesday, Oct. 15. View the meeting details and agenda online at https://lnkd.in/gjM7MaCC

Help contribute to holiday cheer in Castle Rock during the Season of the Star. Local businesses and organizations are invited to sponsor and decorate a tree in Festival Park. The $150 sponsorship includes a 5-foot live, pre-lit pine tree complete with a crated, wrapped root ball and sponsor acknowledging sign. Sponsors may choose to decorate their tree with either "take-away" promotional items or permanent ornaments. Your tree will not only serve to enhance the festive atmosphere in Downtown during the holidays but will help the spirit of giving continue long after the holiday season when the tree is planted in a Town park. Learn more and secure your tree at CRgov.com/TreeFestival 👈

Customer service is a big part of what we do at Castle Rock Water. This week is #CustomerServiceWeek and we ask you to help us celebrate the amazing people who help our customers every day. Each year, our customer service representatives answer 24,000 calls, respond to 3,500 emails, and conduct 3,000 transfers of service for more than 27,000 customers. Let us know how we are doing and rate our service at CRgov.com/CRWSurvey. ❓Most common question: How do I transfer service? Answer: The title company or landlord does it! 🧐Most common question we answer but can't help with: Why isn’t my hot water working? Answer: The water heater in your home is responsible for that — not Castle Rock Water. #WaterWednesday