Cognigy’s Post

Our very own Robin Gomez, Director of Customer Care Innovation, shares valuable thoughts on the future of AI chatbots in 2024. 🤖💬 Check out his commentary featured in InsideBIGDATA's predictions roundup:   🔍 "To Invest in AI Chatbots, or Not: Understanding Gen Z's Digital Realm" 👉 https://lnkd.in/eCDZd2FZ   Robin highlights the crucial connection between AI, Gen Z preferences, and customer experience. Dive into the discussion and stay ahead in the evolving landscape of AI technology! 🚀🔮 #GenZTech #AIChatbots #CustomerExperience #RadialInnovation

Discover how Twixor is redefining pre-sales experiences with advanced Conversational AI! 🚀 Puneet Bhargava from Karix shares his insights on how our LC/NC platform is not just enhancing product demos but also speeding up market delivery.🌟 Read more reviews - https://zurl.co/ma4n #G2HighPerformer #DigitalTransformation #CustomerSuccess #TechInnovation 

🔥Get ready to embark on an enlightening journey at #Conf42 as we delve into "Building Chatbots with Advanced Retrieval-Augmented Generation Techniques" 🌐https://lnkd.in/eArDmtFT 🌟Join us for a deep dive into the cutting-edge strategies reshaping the world of conversational AI! Discover how to craft chatbots that seamlessly blend retrieval and generation techniques for enhanced user experiences! 🎉Don't miss out on this opportunity to revolutionize your approach to chatbot development! See you there! #TechConference #Chatbots #AI #ConversationalAI #RetrievalAugmentedGeneration #TechTalk #DigitalTransformation #FutureTech #EmergingTech #TechInnovation #Conference #Technology #UserExperience #InnovationInsights #AIdevelopment #StayCurious 🌟

🌟 A captivating glimpse into Advanced AI Solutions by Marco Palmonari from Assist Digital at our Conversational AI & Customer Experience Summit! 🎤👏 Marco shared invaluable insights into the possibilities offered by Advanced AI Solutions, offering a peek into the transformative potential of these technologies. 💡🚀 His session provided a glimpse into the power and capabilities of Advanced AI Solutions, showcasing their applications and impact in various domains. Marco's expertise shed light on the innovative ways businesses can leverage these solutions to drive efficiency and enhance customer experiences. 🌐✨ #caces #caces2023 #ConversationalAI #CustomerExperience #AdvancedAI #AIInnovation #SummitSpeaker #AssistDigitalInsights 

Dive deep into the world of traveler support with our upcoming webinar, “Blue skies and smooth sailing: Resolving the top five challenges in traveler support with AI,” co-hosted with TMC's Customer magazine. 🌐 Register here: https://lnkd.in/gn9qeJ4m Tune in to see how AI is reshaping the support landscape, empowering teams to navigate language barriers, and streamlining support processes for an enhanced customer experience. Watch our experts Viviana Bertinetto, CCO, and Sheridan Orr, CMO as they discuss successful implementations of AI in support, future trends, and hilarious AI mishaps. You won’t want to miss this! #AI #TravelSupport #TravelWebinar #LanguageIO #multilingualsupport #customermagazine

I suggested many students working in GenAI development (though most of them are just wrapper) to work towards integrating GPT with hardware & machines. This Startup CoRover is trying to do the same. What I presume from this interview, it's like building JARVIS (from ironman). Just like we had the concept of the Internet of Things (IoT) [calling it as concept because I still feel IoT still has not become part of human lives the way it was projected], we will see GPT on Things; call it GoT in technology terms. #GenerativeAI #GenAI #GPT

Want to improve your customer service game? Chatbots might be the answer! 🚀 This post breaks down everything you need to know about creating your own AI chatbot. We're diving deep into chatbot creation in our upcoming posts. Stay tuned for practical tips and expert insights on transforming customer service with AI.   Read more: https://lnkd.in/gacuSMkb   #abstrabit #theabstrabitway #ainewsletter #genai #aiconsulting #techinnovation #businessgrowth #smes #growthstrategy

When deploying AI, whether you focus on top-line growth or bottom-line profitability, start with the customer and work backward. -Rob Garff We wholeheartedly agree! When it comes to conversational AI, think about how it will benefit your customer. Here are some ways conversational AI can help you deliver amazing experiences: 1. Provide multi-lingual customer service without any wait times 2. Empower clients to interact with your business through the channels they choose 3. Scale customer support up and down dynamically as needed Do you plan to use AI in the next year? Share with us in the comments. #Innovation #Technology #Future #AI

Transform your company into a customer-centric powerhouse with DevRev! 🚀 Discover how DevRev is revolutionizing customer experience with AI. #CustomerCentricity #DevRev #OneCRM" Register here : https://dvrv.ai/3OPCvJn

We are nearing the tipping point for AI-first customer service! 🚀✨ Generative AI announcements are at a fever pitch, with new advancements and partnerships emerging every day. In our latest blog article, our Lead AI Evangelist Maik Hummel unveils how recent GenAI advancements are set to revolutionize customer conversations and engagement. Learn about:  🔹 Why Parloa's approach to GPT-4o is different  🔹 How Parloa is leveraging GPT-4o  🔹 How brand interactions will change forever Dive in and discover the future of customer service: https://lnkd.in/gpzhhbBf 🌟 #Parloa #blog #genereativeai #genai #customerservice #ai