The World's Greatest Sandwich has been honored with Tripadvisor's Travelers’ Choice Awards Best of the Best: 2023 Quick Bite 🎉 If you haven't had a bite - you are missing out on the best 😋
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Have you ever planned a trip and it didn't go as expected? Tripadvisor is here to protect you from such future emotional damage! Tripadvisor is a community-driven platform where users may leave evaluations for hotels, restaurants, experiences, and more. While reviews are important in making your trip ideal, so is the process of writing them! In this deconstruction, I attempted to illustrate why reviews are crucial for Tripadvisor and travelers while delving deeper into the process of posting a review. I would much appreciate your comments and recommendations. Would like to thank NextLeap and Arindam Mukherjee for all the guidance and teachings. Looking forward to learn more and be part of more challenges! #nextleap
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https://lnkd.in/euadcCY7 I believe that certification should extend beyond restaurant owners and hotel brands. Guest feedback on TripAdvisor for specific staff members, volunteers, and other employees should also be recognized with online certificates. This would enable organizations to appreciate and acknowledge their staff's efforts. Additionally, these certificates could serve as valuable experience documentation for individuals' future career prospects. The significance of appreciation received on a reputable travel portal like TripAdvisor is clear, as it reflects performance evaluations from guests rather than management, thereby promoting transparency in today's digital age.
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How to get to No. 1 on TripAdvisor in less than 1 minute. Not only will these 5 tips help you to do just that, they will also make for happier more loyal guests. 3, 2, 1 GO… #happyguests #reputationmanagement #habitsforyourteam
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Teacher at Haaga-Helia | OTA whisperer: Inspiring others to reach and exceed their potential | Ex-Expedia | Ex-Bob W
𝐆𝐢𝐚𝐧𝐭𝐬 𝐔𝐧𝐢𝐭𝐞: 𝐓𝐡𝐞 𝐃𝐚𝐰𝐧 𝐨𝐟 𝐚 𝐓𝐫𝐮𝐬𝐭𝐞𝐝 𝐑𝐞𝐯𝐢𝐞𝐰 𝐄𝐫𝐚 𝐢𝐧 𝐇𝐨𝐬𝐩𝐢𝐭𝐚𝐥𝐢𝐭𝐲 🌟 Exciting news! Booking.com, Expedia Group, Tripadvisor, Amazon, Glassdoor, and Trustpilot are collaborating on a global scale to establish a trusted review coalition. Their mission? To ensure transparency and honesty in online reviews, empowering consumers to make informed decisions. This initiative spotlights the monumental influence reviews wield in the industry today. 🔑 𝗪𝗵𝘆 𝗮𝗿𝗲 𝗿𝗲𝘃𝗶𝗲𝘄𝘀 𝘀𝗼 𝗰𝗿𝘂𝗰𝗶𝗮𝗹 𝗳𝗼𝗿 𝘁𝗵𝗲 𝗵𝗼𝘁𝗲𝗹 𝘀𝗲𝗰𝘁𝗼𝗿? 1️⃣ Visibility: Quick 5-star reviews can skyrocket a hotel's online visibility and credibility. It's all about getting those first guests in the doors and experiencing the magic! Your thoughts, Marc Hoes? 2️⃣ Reputation Management: Addressing feedback, whether it's positive or a grievance, shows guests that their voice matters. Automated response systems can help manage this efficiently. A proactive approach is key! Tom Strandberg, how do you see this? 3️⃣ In-house Review Systems: Turning a negative experience into a positive one is possible with an effective in-house feedback system. Petro Erkola, care to comment on this one? 👋 4️⃣ The Magic of Tripadvisor: Often underutilized, Tripadvisor is a goldmine. It's not just a review site; it's a platform that can amplify your brand's voice and presence. Right, Jose Lozoya? 😉 Embracing these facets of review management is what we champion at Hotel Growth Agency. Our tailored workshops, insightful reports, and dedicated monthly retainers are crafted to help hotels harness the transformative power of genuine feedback. With a strategic approach, we aim to turn reviews into a robust tool for visibility, reputation management, and growth. The coalition conference on December 5-6 in Brussels marks a significant stride towards this objective. Curious about how this could reshape your hotel’s online presence? Let’s delve into it! Drop me a message or comment below to spark a conversation.👇 How do you handle reviews at your establishment? #hoteltech #hotelreviews #otas #revenue #hotelgrowth #whynot #coaching #directbookings #onlinevisibility #trustedreviews
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Chief Growth Officer | Sales Strategist | Revolutionising Hotel Feedback: Dedicated to Empowering Hoteliers with Data-Driven Solutions for Exceptional Guest Journeys #HospitalitySales #CustomerSuccess
Great write-up here from our very own Lisa Came helping hoteliers understand the inner workings of reviews and trip advisor - and what you can do more importantly to increase your ranking! "85% of TripAdvisor users who say that a properly managed response to a negative review actually improves their impression of the establishment." How are you dealing with responding to your reviews, do you still do this manually by searching each platform, would you prefer all of your online reviews aggregated into one screen? find out how GuestRevu can help! Visit www.guestrevu.com Or contact myself Amy Branford or Chantel Steyn for more information! #TripAdvisor #ImproveRanking #HereToHelp
Tripadvisor, with 490 million monthly users, is a game-changer in our industry. Ever wondered how its rankings and reviews work? Let's dive in! Tripadvisor adapts constantly, fine-tuning factors like location, pricing, and more. The Popularity Index, a key player, predicts guest experiences. Your Popularity Index is crafted from review quality, quantity, and recency. Here's a quick guide: 🌟 Quality: Genuine hospitality wins! Use feedback to enhance guest experiences and manage expectations. 🌟 Quantity: Boost reviews by strategically asking satisfied guests. Simple tools like QR codes or email reminders work wonders. 🌟 Recency: Recent reviews carry more weight. Actively seek feedback to keep your online presence vibrant. 🌟 Consistency: Maintain a positive and current reputation for a higher ranking. Tripadvisor offers three sorting options: Best Value, Traveller Ranked, and Distance to City Centre. Each has its quirks, so understanding them is key! Remember, it's not just about the ranking. Engage thoughtfully with all reviews, positive and negative. Managing negative reviews improves impressions, so be part of the conversation. With a solid reputation management strategy, you can shine on Tripadvisor, boosting exposure, popularity, and your bottom line. Ready to elevate your listing? Check out GuestRevu's Guide to Tripadvisor for more insights! Link to article by Lisa Came: https://lnkd.in/egkbXMfa. #tripadvisor #reputationmanagement #ota #hospitality #hospitalityindustry
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Tripadvisor, with 490 million monthly users, is a game-changer in our industry. Ever wondered how its rankings and reviews work? Let's dive in! Tripadvisor adapts constantly, fine-tuning factors like location, pricing, and more. The Popularity Index, a key player, predicts guest experiences. Your Popularity Index is crafted from review quality, quantity, and recency. Here's a quick guide: 🌟 Quality: Genuine hospitality wins! Use feedback to enhance guest experiences and manage expectations. 🌟 Quantity: Boost reviews by strategically asking satisfied guests. Simple tools like QR codes or email reminders work wonders. 🌟 Recency: Recent reviews carry more weight. Actively seek feedback to keep your online presence vibrant. 🌟 Consistency: Maintain a positive and current reputation for a higher ranking. Tripadvisor offers three sorting options: Best Value, Traveller Ranked, and Distance to City Centre. Each has its quirks, so understanding them is key! Remember, it's not just about the ranking. Engage thoughtfully with all reviews, positive and negative. Managing negative reviews improves impressions, so be part of the conversation. With a solid reputation management strategy, you can shine on Tripadvisor, boosting exposure, popularity, and your bottom line. Ready to elevate your listing? Check out GuestRevu's Guide to Tripadvisor for more insights! Link to article by Lisa Came: https://lnkd.in/egkbXMfa. #tripadvisor #reputationmanagement #ota #hospitality #hospitalityindustry
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A single positive review can lead to a 0.89% bump in hotel prices. 📈 That's right, glowing guest feedback can actually let you raise your rates without scaring off customers. Plus, more stars mean more guests. 🌟 It's a win-win! Need help managing those reviews to boost your biz? 🚀 Email us at hi@reviewsgauge.com and let's skyrocket your hotel's success together. #HotelGrowth #ReviewManagement #RevenueRising #reviews #feedback #guestfeedback #reputation #analytics #SocialProof
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Make your summer sizzle with stellar review responses! ☀️🌴 Check out 'A Hotelier's Guide to Responding to Online Reviews' and turn guest feedback into your secret weapon. Plus, see how Shout About Us can boost your review game! #SummerSuccess #ReviewManagement #ReviewStrategy #ShoutAboutUs #SAU https://buff.ly/3XegpoN
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MC | Comedian | Speaker | Trainer | Writer | AI Innovator | Investor | Entrepreneur | Live & Virtual Events
Top 30% Restaurant reviewer on #Google! Wow! I only started doing it properly a little while ago. Why? For someone who once had a career in hospitality, working in restaurants, tour guiding, managing a travel agency, villa rentals, managing hotels here and overseas. I feel that many venues have forgotten the key fundamental of #Hospitality... it's pretty simple "Be #hospitable"! Most people will forgive a mix up, or slight delay etc if greeted and treated in a genuinely friendly, respectful manner. Some venues seem to think the customer is there to serve them. Especially in #Australia where the customer is often left to serve themselves. Of course it's easy to criticise, so I try to be supportive. Most of the reviews I've given are 5* but... You only get 1 chance to make a first impression. And retaining #customers is cheaper than acquiring them. So treat your customers like gold, and it'll pay off in the long run. Now, shall I aim for top 10% Google restaurant reviewer? Feel free to follow me on Google to see more of my experiences around the planet. https://lnkd.in/gdAP7Z9y
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Always ask for feedback as a travel agency or a hotel, but also as a food or drink provider! Your guests are the ones that are truly experiencing what you are selling. Ask them throughout their stay in your B&B. Or email them halfway through their trip as a travel agent. You want to give people the opportunity to share their feedback and make it right before they leave. Just like in a restaurant, make sure not to check in too early (please don’t come to me before I finish my first slice of pizza), but also not too late (I mean, how are you gonna fix it?) Most guests are too polite nowadays to give their true opinion without being asked. But they are nót too polite to climb behind their keyboard and share their review on TripAdvisor or Google! Make sure you give people a stage to vent before and fix it before they leave. Want to use the feedback form I made? I'm happy to share it with you!
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Vice President, National Accounts at Sysco Corporation
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