Fractional SME I Marketing Leader I Fractional Talent Keynote Speaker I Fractional Talent Educator I Fractional Talent Placement
Q1 is coming to a close before you know it. Can you believe it? CEOs, now is a good time to pause and reflect and give yourself a grade on where you meet your customers. Your forecast, your referrals, your bonuses, your staff retention- all of it- relies on the quality of where you meet your customers. Take this guide to your next leadership meeting and see where you are rocking it, and where you need to focus. Show Q2 no mercy! Erik TherwangerMarc GrossfieldRick BrimacombKarina MikhliMichelle AllbonPeter M. BeaumontJessica Kelley 👋Rob Smith #sales #marketing #growth #keepitsimple #fractional
Assessing our customer connection impacts everything from forecasts to team morale. Appreciate the reminder—let’s take these insights into Q2 and crush it!
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6moThanks for sharing John Arms. This is like a company health check exercise, but focused on how the customer perceives the business.... love the idea of using that angle and perspective rather than just looking at the internal metrics and KPI's. The action column is critical as well. It's one thing to grade yourself, but then what will you do with that info.