Mariana Victorino’s Post

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Head of EMEA Communications & Regional Marketing Director at Foundever| University Lecturer

In our podcast series featuring colleagues and activities across the multilingual region - Coffee Chats - this time we talked with several participants of the 21st International APCC - Associação Portuguesa de Contact Centers conference in Estoril (Portugal) about their view on this year’s topic: “How Will Customer and Employee Experiences Change With A.I.?" Take a look!

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We are thrilled to share the third episode of our podcast series, Coffee Chats, featuring Foundever colleagues across the Multilingual region and interesting guests about different topics such as work, the Foundever world, and so much more! Today's episode takes a unique turn as we explore the 21st International APCC - Associação Portuguesa de Contact Centers Conference in Estoril, where the theme revolves around "How Will Customer and Employee Experiences Change With A.I.?" We've spoken to many participants to gather their insights on this topic. So, sit back get a coffee and get ready to be inspired. ☕

Lobna Mahmoud

Talent Acquisition Supervisor @ Foundever | Talent Acquisition, Talent Management & People Oriented Person

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