OhMD’s Post

Admitting uncertainty in patient care is vital for optimal outcomes, prompting collaboration with colleagues for insights or specialized expertise. Effective communication channels, like group chats and e-consults, facilitate timely discussions and problem-solving among care teams. As healthcare evolves, leveraging technology promises enhanced diagnostic and treatment capabilities, further improving patient care and outcomes. Our team of specialists believes in fostering a collaborative environment where assisting other specialists in care is fundamental. We prioritize open communication, knowledge-sharing, and mutual support to ensure comprehensive and effective patient management. By leveraging each other's expertise and insights, we aim to enhance diagnostic accuracy, treatment efficacy, and overall patient outcomes. We are the One! #revenuecycle #revenuecyclemanagement #priorauthorization #medicalbilling #medicalcoding #healthcare #healthcaretechnology #accountsreceivables #denialmanagement #consulting #management #implementationpartner MedPage Today

In part III of an interview with AJMC - The American Journal of Managed Care, our Head of Innovation and Product Brian Mullen, PhD, shares how virtual second opinions have improved patient and provider experiences in health care, highlighting the importance of maintaining quality and the human touch throughout the process. Read or watch the interview here: https://lnkd.in/eDYR_qM8 #virtualcare #digitalhealth #patientexperience #secondopinions

Patient surveys are great, but in our opinion, every practice should be running patient focus groups. Having a deeper conversation with your patients unlocks a treasure trove of insights and opportunities to improve the experience for your patients. So indulge us our 'Oprah moment', as today "YOU GET A FOCUS GROUP"! Well, technically you get the insights and skills to run a focus group (but let's not split hairs!), as we share our knowledge from many years of helping our clients run them in this blog: https://bit.ly/3tiyNzW #patientexperience #px #patientjourney #transformhealthcare #patientcentered #patientfocusgroups #patientinsights #patientengagement #partneringwithpatients

Can you guess the top 3 trends that shaped the patient experience in 2023? #patientexperience #TigrPX #Avidex https://lnkd.in/egdUzkhn

3 trends shaping patient experience improvements in 2023

To date, there has been little research on how patient engagement influences provider satisfaction—and the vicious cycle generated by lack of patient engagement, provider dissatisfaction, and poor outcomes. In a recent article with KevinMD, our very own Susan L. Montminy and Marlene Icenhower discussed how patient engagement and outcomes impact provider satisfaction and what strategies can be implemented to encourage patient engagement. Read their latest insights here: https://lnkd.in/g7zsqfkk #PatientEngagement #ProviderSatisfaction #PatientOutcomes

Five Ways to Improve Patient Communication and Prevent No-Shows! Read this short MGMA article on discovering effective strategies for better patient communication. Combat no-shows with enhanced engagement and communication tactics. Check out the insights here: https://lnkd.in/dyHq4QUn. #healthcare #healthcareinnovation #mgmainsights 

GP Patient Survey 2024 published today - overall patient satisfaction has improve compared to 2023, but remain substantially below pre-pandemic levels. But what does the survey show about inequalities? Read our article in Pulse Today where we show: - persistent inequalities in patient satisfaction, access, continuity and trust both across socio-economic groups and also within ICBs. The gap has narrowed slightly in 2024, but remains substantial - widespread regional variation in patient satisfaction with an average high of 82% patient satisfaction in Dorset ICB compared to 67% in Bedfordshire, Luton and Milton Keynes ICB. We argue that - these inequalities are part of a broader pattern of poorer quality general practice in poorer areas, supporting previous work by Becks Fisher with The Health Foundation and others - to address these we need to address inequalities in the structural determinants of primary care quality, such as funding, workforce and workload. Analysis by Cameron Appel and John Ford. Survey by Ipsos. Read more here https://lnkd.in/dE78YRtC

There's a lot that goes into creating a patient-centered practice. To ensure patients are engaged before, during, and after the visit, it's important to do things like: - Ensuring that online clinic information is correct ✔ - Offering online scheduling 💻 - Showing patients that they are not just another number ♥ - Using simple language 💬 - Asking for feedback 👍 #PatientEngagement #PatientExperience #PatientCenteredPractice

Informed decision-making is crucial to operational efficiency, which fundamentally impacts the patient experience, but how do you facilitate it? #experience #health #patient #patientexperience