Umo Mobility’s Post

Continuously improving the digital passenger experience... Transport for NSW

Dublin and Venice are the two latest cities to sign up to contactless transport payments 💳 📱 🚌 As cities seek to modernise transport systems making paying for public transport as easy as possible is one of the best tools available to help make public transport attractive and convenient to use 🚊 🚶♂️ 🏙 The city government of Venice 🇮🇹 is installing 2,200 payment machines to enable contactless ticketing for the city’s fleet of water vessels, buses, and trams. Meanwhile Dublin 🇮🇪 is introducing contactless payments in the Greater Dublin Area over the coming years, aiming to help reduce delays to journey times on buses and improve user experience. Is your city making contactless payment possible? #Payments #Cities #Transport #Mobility

The London Underground 🚇 is coming to South Wales! Well, not literally - but the plans for a new rail network modelled on TfL's services is set to transform the area. When it comes to customer journeys, they often start long before boarding the 🚆 train. That's why DB Vertrieb GmbH, which is responsible for the distribution and sale of passenger tickets 🎫 for Deutsche Bahn, wanted to optimise its website. With Verint, they were able to understand their customers and web users 💻 much better, optimising their journeys and boosting their website's user-friendliness. Learn how - check out the full case study today. #CX #BehaviourAnalytics #Travel #Transport

🚨DID YOU MISS THIS?🚨 After a successful pilot programme, Albuquerque's ABQ RIDE is permanently adopting a #FareFree model. The Zero Fares initiative, launched as a result of the challenges brought by COVID-19, resulted in a range of benefits for #passengers and the operator alike, and this innovative move reflects Albuquerque's commitment to equitable and accessible #PublicTransportation, setting a precedent for cities both nation and worldwide. Exclusively for Intelligent Transport, Megan Holcomb, Public Information Officer at ABQ RIDE (City of Albuquerque), discusses why the city decided to shift to fare-free, what the impact has been on residents and how the decision is helping the operator to shift its focus to other challenges. #equity, #TransportEquity, #accessibility, #TransportAccessibility, #FareFreeTransport

"Tap in and Tap out!" 🚉 Train passengers travelling to and from 90 railway stations in the West Midlands and Greater Manchester will be able to use tap-in and tap-out ticketing from next year. Rail minister Huw Merriman confirmed the stations will be fitted with technology ensuring passengers get the best fare by tapping payment cards. It comes after the government agreed to help Greater Manchester integrate its public transport network as part of a new devolution deal by introducing a daily cap on fares for local trains as well as buses and trams. Multi-modal fares are set to be rolled out by 2030. I personally believe that this is a fantastic idea. It has worked great for London, so why not at other UK major train stations! 👏 Paying for a ticket this way will also provide the best fare available, which will provide a huge saving for daily commuters. Do you think this is a great idea too? #railway #railwayindustry #train #railwayjobs #executivesearch #transportjobs #transportcareers

🗣NEW & EXCLUSIVE INSIGHT🗣 After a successful pilot programme, Albuquerque's ABQ RIDE is permanently adopting a #FareFree model. The Zero Fares initiative, launched as a result of the challenges brought by COVID-19, resulted in a range of benefits for #passengers and the operator alike, and this innovative move reflects Albuquerque's commitment to equitable and accessible #PublicTransportation, setting a precedent for cities both nation and worldwide. Exclusively for Intelligent Transport, Megan Holcomb, Public Information Officer at ABQ Ride (City of Albuquerque), discusses why the city decided to shift to fare-free, what the impact has been on residents and how the decision is helping the operator to shift its focus to other challenges. #equity, #TransportEquity, #accessibility, #TransportAccessibility, #FareFreeTransport

The London Underground 🚇 is coming to South Wales! Well, not literally - but the plans for a new rail network modelled on TfL's services is set to transform the area. When it comes to customer journeys, they often start long before boarding the 🚆 train. That's why DB Vertrieb GmbH, which is responsible for the distribution and sale of passenger tickets 🎫 for Deutsche Bahn, wanted to optimise its website. With Verint, they were able to understand their customers and web users 💻 much better, optimising their journeys and boosting their website's user-friendliness. Learn how - check out the full case study today. #CX #BehaviourAnalytics #Travel #Transport

Unlock the Power of Interoperability! 🚌🚈🚡🛥️ In today's interconnected world, an interoperable ticketing system isn't just a convenience. It's a necessity. As the lines between metros, buses, and trams blur, this integration paves the way for a unified travel experience, and the ease of paying using single media on multiple modes has resulted in increased passenger satisfaction. For transit operators, it's all about promoting more use of public transport, simplified tariffs, the ease of scaling up payment methods across multiple systems, reduced fare infrastructure costs, and improved passenger satisfaction. For passengers, it means having just one card for multiple modes of transportation rather than juggling multiple cards, simple transfers between different transport modes, and cost savings from discounted and flexible ticketing. #interoperability #publictransit #farecollection

🗣NEW & EXCLUSIVE INSIGHT🗣 After a successful pilot programme, Albuquerque's ABQ Ride is permanently adopting a #FareFree model. The Zero Fares initiative, launched as a result of the challenges brought by COVID-19, resulted in a range of benefits for #passengers and the operator alike, and this innovative move reflects Albuquerque's commitment to equitable and accessible #PublicTransportation, setting a precedent for cities both nation and worldwide. Exclusively for Intelligent Transport, Megan Holcomb, Public Information Officer at ABQ RIDE (City of Albuquerque), discusses why the city decided to shift to fare-free, what the impact has been on residents and how the decision is helping the operator to shift its focus to other challenges. #equity, #TransportEquity, #accessibility, #TransportAccessibility, #FareFreeTransport

By locally transforming the individual payment media itself (or a linked reference) at certified validators into a standardized controllable driving authorization, sales are replaced by pricing. Without selling, billing is replaced by payment processing. «Selling» tickets as «products» via e-commerce makes little sense. The ticket is nothing more than the receipt for the price (tariff) paid for physical transport as a service. Selling a «digital ticket» (personalized QR code) as a product via e-commerce is miles away from automated cash and paperless fare collection systems. #tapandgo #cEMV #payg #ABT #OVpay #venda