This year has seen a wave of festival cancellations, leaving organizers and attendees with a sense of déjà vu. While PennFest, with a daily capacity of 10,000 over 3 days, may not be Coachella, small festivals like these still have a significant impact on the local economy, the incomes of performers, and the livelihoods of the stagehands and technicians who work behind the scenes.
The PennFest organizers have done a number of things right - lessons that all event producers can learn from:
1. They notified everyone early. With the event dates originally set for July 19-21, this gave artists, technicians, and local establishments like hotels and restaurants ample time to adjust their plans and pivot their marketing efforts.
2. The organizers chose to cancel rather than deliver a subpar experience. Their statement about "challenging trading conditions coupled with significantly increasing costs in a very challenging economic climate" making it "impossible to deliver the event to the standard our customers have become accustomed to" indicates a commitment to quality that will be appreciated by their regular attendees.
3. The decision to roll over tickets to the 2025 event is a smart move on two counts: it saves on refund costs, and it leaves the organizer with cash on hand to help with the cash flow needed to plan the 2025 event.
This proactive approach will serve them well as they look to bounce back stronger than ever.
Read my full article in this week’s edition of Event Pulse
https://lnkd.in/gC2V4qsB
What would you do if faced with a similar situation of having to cancel an event due to factors outside your control? How would you balance the needs of attendees, vendors, and your own financial viability?
https://lnkd.in/gFEC5hd8
It was a pleasure! Excited for next year.🖤 🚀