Vodafone Idea Limited’s Post

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Vi's Human Network Testing Network campaign didn't just make its way into everyone's hearts, but has also roared its way to a Lion at Cannes. Here's to our winning team.  #CannesRoar #CannesLions #HumanNetworkTestingNetwork #Dabbawalas

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Amit Choudhary

MIS Manager and Data analytics @synergix | ex Tech Mahindra | Ex Wipro

1d

My experience with Vodafone has been extremely disappointing. My nephew's phone number - 96577 91684 which is registered under his father's name, was deactivated due to an incorrect bill of Rs. 800. Despite raising a dispute through customer care, no action was taken, and the number eventually became inactive. Recently, my nephew's father visited a Vodafone store to reactivate the number. After explaining the situation, the store employee demanded Rs. 2000 to activate it. When questioned about the high amount, the employee rudely responded, "If you can afford it, pay up, or leave. The number has been given to someone else. If you want it, pay the money or get out of the store." When I contacted customer support again, they confirmed the bill amount was indeed Rs. 800 and advised visiting the nearest store with the necessary documents for activation. This ordeal raises a crucial question: does Vodafone genuinely care about their customers, or are they just wasting our time and insulting us in the process?

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Chandra Prakash Mishra

O&M Manager at Reliance Jio Infocom Limited

1w

Well done!

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Augustine Sarkar

Revenue Growth | Driving Results Through Exceptional Customer Success | Ex-Airtel

1w

Keep growing!

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