Veronika Sonsev’s Post

🚀📈 In today’s fast-paced retail environment, understanding and adapting to consumer needs across all touchpoints is crucial for effective omnichannel orchestration. Gain more actionable insights that can transform your brand's customer experience by watching the full session from the 2024 CommerceNext Growth Show featuring Noam Paransky, Chief Omni and Innovation Officer at Tapestry, Amber Turley, VP, Omni Convenience & Commerce Partnerships at SEPHORA, Ryan Fagan, VP of Digital at Lowe's Companies, Inc. and Jason Grunberg, CMO at Bluecore. 🎥 Watch now to explore more: https://hubs.ly/Q02M27bW0 #generativeAI #AI #Omnichannel #ecommerce #CommerceNext2024

Looking for a unique way to connect with fellow industry leaders? CommerceNext's In-Market Dinners offer the perfect blend of thought leadership and fun!😍🎉 Engage in meaningful conversations, share insights and make lasting connections over a delicious meal. Check out our upcoming events page to see when we'll be in your city, or message me to learn more: https://hubs.ly/Q02M1RXF0 #CNdinners #ecommerce #retail #marketing #tech #community #networking

🚀📈Do you know how to maximize your ROI? Automate your ad buying process, target your ideal audience precisely and optimize your campaigns in real-time. This leads to improved cost efficiency and a boost in ROI. 📊 Get more CTV insights by watching the full session from the 2024 CommerceNext Growth Show featuring PJ Oleksak, CEO at Nuts.com and Angela Voss, CEO at Marketing Architects. 🎥 Watch the full session now: https://hubs.ly/Q02LVzDR0 #CTV #Marketing #ROI #CTVcampaigns #CommerceNext2024

#MarketingTipMonday 🎯 Josh Krepon, President of US DTC & Global Digital at Steve Madden, shares a key insight from the 2024 CommerceNext Growth Show: "A good customer experience doesn’t have to mean 'bells and whistles.' The experience can be the product (good merchandise and an easy ecommerce experience)." In the "Return of the Brand: Using Creative + Technology To Unleash the Full Potential for Growth" keynote, Krepon discussed the return of in-store shopping, emphasizing that a great product can stand alone as the ultimate customer experience. Learn more by watching the full session recording here: https://hubs.ly/Q02LK16N0 #CN2024 #CX #Ecommerce #Retail #Marketing #Tech

Thrilled to be part of MENTORO to give back to young professionals through mentorship. The latest cohort in MIAMI focuses on “THE FUTURE OF RETAIL” and I’m proud to be amongst the roster of mentors. RECRUITING MENTEES: Apply by September 15th, 2024 and you could be paired with a senior retail executive for 6 months. More info here: www.mentoro.co. Sarah Lubas thank you for introducing me to the wonderful program. Sandra Abi-Rashed, looking forward to working with you and meeting the other mentors! #mentoromovement #mentoringmatters #mentoro #thefutureofretail #retail  

It's always so much fun hosting CommerceNext dinners in San Francisco! Tuesday's dinner focused on Elevating Customer Experience with Data and Customer Insights. Sneha shared some great advice about developing mobile-first to ensure the digital experience worked seamlessly across platforms. Sree emphasized the importance of composable architecture to make the mobile experiences the best in class. We also discussed how data can be used to personalize the customer experience and find potential issues in site functionality that are frustrating customers. Huge thanks to our dinner sponsor Fullstory. They are best-in-class in feeding customer experience insights back to retailers to help ensure their customers find what they are looking for. I also want to thank Andrew Tweed, Matt Fisher, Sree Sreedhararaj, Melissa Godes, Francois Carrara, Angela Caltagirone, Sneha Narahalli, Ramy Mora, Kiran Kumar, Nick Nowell, Chiara Cavaggion and Vanessa Dang for joining the dinner and contributing to a fantastic discussion. Until next time! #CNdinners #futureofretail #CX #ecommerce.

How is AI transforming customer retention strategies? 🤖 During the 2024 CommerceNext Growth Show breakout session, "Redefining Customer Connections: Personalized Retention Strategies for Growth," Mike Dupuis from SPARC Group LLC and Djalal Lougouev from Ometria explore the practical applications of AI to assist, augment and automate customer engagement. Discover how AI is becoming a key player in marketing innovation. Learn it all here: https://hubs.ly/Q02L51vb0 #Innovation #CustomerLoyalty #ThoughtLeadership #CommerceNext

Get the latest AI advancements and innovative use cases that are revolutionizing holiday marketing during today's #cnwebinar, "5 Ways AI Can Turbocharge Your Holiday Marketing," @ 2pm ET // 11am PT!🎉⭐ Secure your spot now before it's too late: https://hubs.ly/Q02L6vR20 Join today's webinar to explore the latest AI advancements and innovative use cases transforming holiday marketing. Learn from retailers who have successfully integrated AI into their strategies to boost sales, save margins and enhance customer experiences. Be part of the conversation on how AI will shape the future of ecommerce this holiday season and beyond. Plus, we'll share the best holiday-themed Spotify playlist to kick off the season! SPEAKERS: • Kristi Carlson, VP Digital Technology, Kendra Scott • Tierney Wilson, CMO & CDO, Sakara Life • Andrew Tweed, GM, Shari's Berries (1-800-FLOWERS.COM, INC.) • Jason Seeba, CMO, Session AI • Moderated by: Jill Dvorak, MBA, Chief Content Officer, CommerceNext #AI #Ecommerce #CNWebinar #DigitalCommerce #Holiday

🔗 Transform your strategy with insights and connections from CommerceNext! By joining our community, you gain access to cutting-edge content and events that empower you and peers to lead with confidence. Connect with retail’s top minds and explore the ideas that are shaping the future of commerce. Stay ahead of the curve and make a lasting impact starting today. 🌐 Sign up to get content and event updates here: https://hubs.ly/Q02L5g1r0 #CN #Community #Retail #Ecommerce #Marketing #Tech

🛍️ #MarketingTipMonday 🛍️ Is your loyalty program part of your customer's identity? According to Derek Yarbrough, Former CMO of J.Crew Group, that's when you know it's working! Shifting focus from discounts to emotional connections can turn casual buyers into devoted advocates. By offering meaningful experiences, your brand can align with customers' values and lifestyles. Dive into more insights from the CommerceNext Growth Show panel, "Designing Loyalty Experiences that Cultivate Customer Devotion," on our YouTube channel today 📺✨ https://hubs.ly/Q02KXNs60 #CN2024 #MarketingTipMonday #Ecommerce #Loyalty #Retail #Marketing