INZMO

🌟 What an inspiring time at ITC London! 🌟 We’re proud to have been part of the inaugural ITC event in London 🇬🇧 , held from January 27th to 28th. Two days packed with thought-provoking panel discussions, interactive workshops, and dynamic round tables. Our Head of Information and Communications Technology, Iris Tomingas, and me had the opportunity to connect with potential clients and cooperation partners, exchanging insights and exploring future collaborations. In our workshop, we discussed challenges and the optimisation of claims processing. The use of AI 🤖 was a prominent theme throughout the event, and we were amazed by the groundbreaking examples of how this technology is already used in the insurance industry. It’s clear the industry is accelerating its adoption of innovative solutions to drive the future of insurance. We’re already looking forward to the next event and continuing the conversations started in London! #AI #INZMO #Insurance #Innovation #FutureOfInsurance

I am delighted to lead the Claim Optimisation workshop at ITC London on the 27th of January 2025. I will be sharing my 20 years of experience in claims handling and providing insight into how we at INZMO achieve the best customer ratings in claims processing, while also exploring new developments like AI. If you're interested, apply for your spot here 👉 https://lnkd.in/exegr6JS Looking forward to an engaging session! #INZMO #ITCLondon #ClaimsHandling #CustomerCentric #EmbeddedInsurance #DigitalTransformation

We're #hiring a new Technical Product Manager in Tallinn, Harjumaa. Apply today or share this post with your network.

As the year wraps up, here are my 10 favorite branding projects of 2024—totally subjective and in no particular order (no andstudio works)! Next year, we’ll step things up with an AI-driven list that analyzes social media, brand mentions, and strategy for a more objective take. But for now, it’s all about fun! 1. Aruba Conservation Foundation (ACF) by How&How Showing that foundations and sustainability can be exciting and fun. 2.Ayoh Foods by CENTER. For making the boring Mayo shelf cheeky and fun. 3.Science Island by Acid.work Rokas Sutkaitis, Julius Seniunas, 4.Other Box by OMSE For focusing on and mastering the art of identity design. 5.Laura Klimaite-Lusa or the best book design of the year: The Voice of Lithuania During the Cold War. 6. Âme Coffee by Sons & Daughters ID or illustrations that not only look beautiful but also carry deep meaning. 7.Robinhood rebrand by PORTO ROCHA, The best use of photography I’ve ever seen in identity design. 8.Wise by Ragged Edge This year, we had the chance to work a lot in the financial and banking sector, so I’ve seen firsthand how many layers and decision corridors you have to navigate to push something even a little bold. It’s challenging but so exciting, and I have a lot of respect for Ragged Edge for pushing something so cool and bold. 9.Studio Herrström and all the works with Spotify I think this studio is a prime example of how focusing on a specific angle and concentrating in a certain field can truly shake up the industry. 10. INZMO by Stepan Solodkov, Abstract illustration in identity design shows how bold, unconventional visuals can tell deeper stories.

Joining us at ITC London on 27 - 28 January 2025 is Marko Zechlin, Chief Insurance Officer at INZMO. Together with Sumesh Vijayakumar, Marko will lead the Claims Optimisation workshop. In this workshop, you’ll learn about the most relevant topics surrounding this subject, such as: - Efficiency vs effectivity - Tackle rising costs - Prioritise customer experience - Successfully implement AI Want to learn more from Marko in London? Apply for your place here: https://lnkd.in/exegr6JS #ITCLondon #InsuretechConnect #insurance #insurtech Nuriya Powell

🎅 Xmas is coming – have you thought about protecting your gifts? Here's why! Digital devices are becoming increasingly popular under the Xmas tree! A survey revealed the following results:   👉 𝟱𝟰%-𝟱𝟳% of respondents would love to find a new smartphone, laptop, or desktop PC under the tree. 👉 𝟰𝟭% would be thrilled to receive a tablet. 👉 𝟮𝟬% would be happy with a game console at Xmas. Did you know that most claims for electric devices occur within the first 3 months (Research based on 2,500 mobile phone owners over the age of 18 in the UK.)? To ensure your loved ones can enjoy their new gifts for a long time, we recommend protecting the items with a solid protection plan. 𝑩𝒖𝒕 𝒘𝒉𝒊𝒄𝒉 𝒑𝒍𝒂𝒏 𝒚𝒐𝒖 𝒔𝒉𝒐𝒖𝒍𝒅 𝒄𝒉𝒐𝒐𝒔𝒆?   📱 𝑭𝒐𝒓 𝒎𝒐𝒃𝒊𝒍𝒆 𝒅𝒆𝒗𝒊𝒄𝒆𝒔 (phones & tablets), which are frequently on the move, we recommend coverage against accidental damage and theft.   🖥️ 𝑭𝒐𝒓 𝒔𝒕𝒂𝒕𝒊𝒐𝒏𝒂𝒓𝒚 𝒅𝒆𝒗𝒊𝒄𝒆𝒔, such as desktop PCs and game consoles, consider extending the warranty for extra peace of mind.   Device protection from INZMO can be a valuable addition, not only at Xmas! #MGA #INZMO #InsurTech #DeviceProtection #InsuranceSolutions #EmbeddedInsurance

🚀 Help us improve and get a €50 Amazon voucher!🚀 Have you bought insurance in the past 2 years? 🛡️ We’re looking for German customers to participate in a quick and easy prototype test for our new Self-Service Portal! No prior experience is required – we just want your honest feedback on how we can make the portal better for you. 😃 What’s in it for you? A €50 Amazon voucher as a thank you for 60 min of your time. 🎁 🖥️ All you need is a computer and a willingness to share your screen. It’s a laid-back session where we test the portal, not YOU! 👉 Sign up now and make your voice heard! Help us shape the future of insurance with a few clicks. 🙌 Book a spot here: https://lnkd.in/dmeqaKKU #UserTesting #UXDesign #Insurance #CustomerExperience #Innovation #PrototypeTesting #AmazonVoucher #Germany #SelfService #Inzmo

INZMO and United Share GmbH have teamed up to make renting a smoother ride for everyone. Together, we're taking the stress (and hefty price tags) out of rental deposits. Yes, you heard that right – no more scrambling for cash to secure your dream flat. 🎉🏡 This partnership is more than just a handshake; it’s a leap toward innovation and affordability in the rental world. Whether you're a tenant, landlord, or just someone who appreciates good vibes and intelligent solutions, this is for YOU. Check out how we're transforming renting into something you'll smile about 👉 Read More Here: https://lnkd.in/d5-JmY7C Together, we’re proving that "no deposit" doesn't have to mean "no peace of mind." 💡 Let’s reinvent renting, one lease at a time. Are you with us? 👏 #INZMO #UnitedShareApp #RentalRevolution #InsurtechInnovation #BetterTogether

𝗧𝗵𝗲 𝗥𝗼𝗹𝗲 𝗼𝗳 𝗔𝗜 𝗶𝗻 𝗖𝗹𝗮𝗶𝗺𝘀 𝗦𝗲𝘁𝘁𝗹𝗲𝗺𝗲𝗻𝘁 1️⃣ 𝗜𝗻𝘁𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝗼𝗻 Immediate claims settlement has become an important topic in the media. However, insurers are faced with the situation of not being able to decide the majority of claims within seconds, as each claim must be thoroughly assessed before a decision can be made. As each claim is unique, an individual assessment is essential, which means that an instant decision is not always possible. 𝗕𝘂𝘁 𝗶𝘀 𝗶𝗻𝘀𝘁𝗮𝗻𝘁 𝗰𝗹𝗮𝗶𝗺𝘀 𝘀𝗲𝘁𝘁𝗹𝗲𝗺𝗲𝗻𝘁 𝗿𝗲𝗮𝗹𝗹𝘆 𝘄𝗵𝗮𝘁 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗲𝘅𝗽𝗲𝗰𝘁𝘀? 2️⃣ 𝗞𝗲𝘆 𝗙𝗶𝗻𝗱𝗶𝗻𝗴𝘀  Recent research has revealed that the level of empathy demonstrated during the claims settlement process has a more significant impact on customer satisfaction than the speed of settlement. This finding underscores the importance of a thoughtful approach to claims processing. 3️⃣ 𝗧𝗵𝗲 𝗥𝗼𝗹𝗲 𝗼𝗳 𝗔𝗜  In light of these insights, I believe that Artificial Intelligence (AI) plays a crucial role in enhancing the claims settlement and automation of process. AI empowers claims adjusters to make faster decisions by quickly analysing hundreds of pages of complex claims records. It provides clear and concise summaries that assist adjusters in making accurate decisions efficiently. Additionally, AI can identify potentially fraudulent claims, which helps to reduce costs and minimise wait times for customers. 4️⃣ 𝗕𝗲𝗻𝗲𝗳𝗶𝘁𝘀 𝗼𝗳 𝗔𝗜 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻 The time saved through AI analysis and automation allows claims adjusters to focus more on the individual needs of customers and their specific situations. This shift not only improves operational efficiency but also enhances the overall customer experience. 🏁 𝗠𝘆 𝗖𝗼𝗻𝗰𝗹𝘂𝘀𝗶𝗼𝗻! I support a collaborative approach between AI and human claim adjusters. By leveraging the strengths of both, the claims settlement process can become more efficient while maintaining the necessary empathy that is vital for customer satisfaction. I can confidently say that we at INZMO have achieved a symbiosis of claims automation and human interaction with our customers. The customer ratings of our claim assessments underscore that we are on the right path 📈 . I am excited to see how AI is increasingly becoming a part of our daily lives. #AI #INZMO #Insurance   #Innovation #InsurTech #ClaimsSettlement   #CustomerExperience 

🚀 Thrilled to see INZMO's new branding making waves and being globally recognized as one of the trendsetters for 2025 in graphic design (up there with some truly MASSIVE names)! 🌟 Huge shoutout to the creative genius Stepan Solodkov and the powerhouse team at Tabasco. The Agency – you nailed it, delivering exactly what we dreamed of on the very first shot! 💥 Here's to a future where design speaks louder than words. 🙌 #DesignGoals #INZMO #TrendSetters2025 https://lnkd.in/djPRmipN