Connected Cars

The Connected Cars Ecosystem provides many useful insights for your customers about their vehicles, such as detailed information about their trips and driving habits. This information can open new ways to engage with your customers and build better relationships with them!

Real-time data enables car dealerships to segment customers based on detailed insights into their driving behavior and vehicle usage patterns. This customized approach allows sales teams to understand individual preferences and needs, enhancing the personalization of sales pitches and offers. With this data, you can target your communications and promotions, resulting in improved customer engagement and satisfaction. https://lnkd.in/dr5awRzM

Real-time vehicle and customer data will transform how you manage your customers. https://lnkd.in/gF6SXNme

With the Trip Log feature of the Connected Cars App, start every journey confidently as it records every mile, duration, and route, offering deep insights into your driving patterns. If trouble arises, Roadside Assistance is just a tap away, ensuring help and peace of mind during unexpected vehicle issues. Plus, you’ll always know exactly where you parked with the Vehicle Location feature, whether in a bustling city or a large shopping mall. These are just some of the benefits that the Connected Cars App brings to you and your customers.

Digitalization enables workshops to customize the service experience by leveraging vehicle data to anticipate customer needs and personalize services. This approach enhances customer satisfaction and loyalty by shifting from a reactive to a proactive service model. Learn more about workshop digitalization: https://lnkd.in/dn4QFicJ

The Car Health Certificate feature of the Connected Cars App serves as a digital passport for your vehicle, detailing its maintenance history and overall technical health. This certificate enhances transparency, allowing prospective buyers to verify the vehicle’s condition, thereby boosting its resale value. By offering tangible proof of regular maintenance and care, it instills greater confidence in buyers and aids in smooth transactions. https://lnkd.in/gZRMu4CF

Passenger vehicles are, on average, 11.8 years old in the European Union. As the overall car park ages worldwide, dealerships’ aftersales departments should be ready to leverage this opportunity. The older the vehicle, the more revenue it generates! Dealerships should focus on retaining customers with used vehicles for as long as possible. Connected Cars’ technology can do just that! Is your dealership ready for connectivity?

The initial sale should just be the beginning of the journey for you, your customer, and their vehicle. The aftermarket, which begins after the initial sale, is where the majority of the profit potential lies for your business. Telematics can help ensure strong aftermarket success by increasing long-term customer satisfaction and loyalty, especially after the warranty ends. Check out https://lnkd.in/d42_ypC8 to learn more about aftermarket solutions for your business.

Understanding how temperature affects EV range is crucial for providing the best vehicle service to customers. By analyzing local climate data alongside individual driving habits, dealerships can offer informed advice on optimizing battery performance and selecting EVs that are best suited to the area’s specific weather conditions. This proactive strategy improves customer satisfaction and supports the adoption of electric vehicles by addressing one of the key concerns of EV ownership. Learn more in the following article: https://lnkd.in/dSw4YiVv

In ConnectedWorkshop, you can see the monetary value of each Lead. Keep an eye on the estimated revenue you'll make on a daily, weekly, and monthly basis. https://lnkd.in/dB2MyhwS