Trustpilot

Building trust with customers is critical for driving business growth, but how does leveraging trust signals impact ROI? In this exclusive Total Economic Impact™ study* by leading consulting firm Forrester, interviewed customers of Trustpilot experienced: - 401% ROI delivered in 3 years - Enhanced brand awareness - Improved customer acquisition worth $1M - 35% increase in traffic by year 3 Download the study for a deepdive and let us know your thoughts in the comments: https://lnkd.in/dFnJjqAC. *This is a commissioned study conducted by Forrester Consulting on behalf of Trustpilot.

As you can tell by all the smiling faces, our Talent Development team organized an incredible session with the amazing Helen Tupper, co-author of The Squiggly Career 👏 Helen shared an abundance of practical tools to help our Trusties explore progression possibilities and navigate their own squiggly career paths. The session focused on 'How to Coach Yourself' – a pacey, hands-on workshop where Helen guided Trusties through coaching techniques and powerful questions to fuel career growth 🌱 A huge thanks to Helen for such an insightful session and the 100+ people who dialed in – your energy made it even more impactful! #LifeAtTrustpilot

The Trustpilot team attended the HubSpot INBOUND conference in Boston last week ⭐ We had a great time meeting so many of you at our booth ⛳ , and at our VP of Product and Audience Marketing, Allyse Slocum's deep dive session on the ROI of Trust. Huge thanks to all who stopped by. If you missed the session, or if you have questions about Trustpilot, drop us a note - we’d love to keep the conversation going.

Our Copenhagen Trusties truly embodied the essence of trust, teamwork, and tenacity during this year's DHL Stafetten Relay 🤝 A 5-star event where more than 3,500 companies came together for some friendly competition, socializing and great food. Shout-out to our Trusties who took part and to those who cheered the team on from the sidelines 🎉 #LifeAtTrustpilot

Are you looking for smarter ways to approach your customer service and ensure positive reviews during peak times? We know how important maintaining great customer experience is, especially when it comes to peak buying periods like Black Friday. It’s the key to safeguarding your online ratings, NPS scores, and preventing your social media from being flooded with negative feedback. In our latest webinar with tech partner, Zendesk, we’ll dive into how to ensure customer satisfaction doesn’t fall by the wayside. We'll cover: - The trends we see around negative reviews, identify the triggers that lead to lower ratings, and discover what drives customers to leave glowing 5-star reviews 🌟 - Practical tips & quick wins to manage high ticket volumes without compromising on your customer experience 🙌 - How Bloom & Wild maintain a high Trustpilot score during peak periods through their effective CX strategy 📈 This is a must-attend for any business looking to improve their customer service and protect their reputation during those high-pressure moments. Reserve your spot today!

Tomorrow, our VP of Product and Audience Marketing, Allyse Slocum, will be delivering a deep dive session on the ROI of Trust at HubSpot INBOUND 📈 Attending INBOUND this year? Reserve your seat here - and stop by our booth for a chance to win a YETI Cooler! ⭐ https://trst.pl/3XqrfGX

What an incredible atmosphere it's been at the eCommerce Expo, the UK's biggest eCommerce event 🚀 A huge thanks to those who have visited our team at stand G32 to learn more on how Trustpilot helps businesses build trust, grow and improve 📈 Our UK Marketing Director, Stephanie Gillies, also gave an insightful presentation on 5 key insights for maximizing ROI and turning trust into revenue – a measurement we know can be challenging for businesses. Were you there? Let us know if you have any burning questions for us in the comments ⬇️

Trustpilot is live on the HubSpot App Marketplace! 🙌 Simplify sending review invitations with Trustpilot’s intuitive plug and play HubSpot solution. This gives businesses the opportunity to: - Collect more high quality reviews with invitations automated by HubSpot triggers ✉️ - Expand brand reach with reviews that drive conversions 💰 - Unify review and customer journey efforts 🤝 We’re proud to join the HubSpot ecosystem and make this integration available to the thousands of businesses using HubSpot. Learn how this works: https://lnkd.in/e3GE2njK.

HY24 financial results 📈 We've made significant strategic progress with adjusted EBITDA ahead of expectations and launched a further £20M share buyback. Other key highlights from this year include: - Unique monthly users up 28% year on year to 67M ⬆️ - Recently crossed 300M reviews threshold ⭐️ - 19% increase in bookings, with 23% bookings growth in the US 🇺🇸 See the full set of results here: https://lnkd.in/gEJeQmMg.

PSA: Trustpilot now has over 300 million consumer reviews on the platform! 👏 An incredible milestone to which we're hugely grateful to our community of reviewers for trusting us as a reliable platform to share their experiences and feedback. By doing this, reviewers help consumers make the right choices and businesses build trust, grow and improve their services ⭐️