Waitrose & Partners

Mother’s Day gifting with heart ❤️ Our beautiful Waitrose Foundation bouquets give back to the people who grow, pick and pack them, all year round. One particular bouquet this Mother’s Day goes the extra mile, and features a hand-beaded decoration, meticulously crafted by women’s community groups from formerly opposing communities in Northern Kenya 💐 The UPEED (United for Poverty Eradication & Economic Development) and SATUBO Segera women’s groups were established to empower women, provide skills and training, and to improve livelihoods for young and vulnerable community members. Jean, pictured below, is a member of the SATUBO group, who united to create peace across their regions and establish a thriving enterprise that gives back to their communities 💚 Our stunning Mother’s Day bouquets are in store from Wednesday 26th March, and you can read more about the Foundation, here: bit.ly/WTRFoundation 📷 Portrait credit: Eleanor Church Lark Rise Pictures #WaitroseFoundation #DrivenByPurpose

Excited to launch SPILL tea to our shelves and online ☕ We love a good cup of tea but we love fair supply chains even more! SPILL offers an everyday tea that bridges the gap between mainstream and speciality and lifts the lid on farmer payments. 💚 SPILL tea is one of the brilliant brands we’re proud to work with as part of ‘BrandsNew’, our new branded innovation programme to attract and support exciting brands to our shelves⭐️ Find out more about SPILL tea at spilltea.co.uk and grab some for yourself at Waitrose.com or in-stores 🛒 #DrivenByPurpose #FoodToFeelGoodAbout

We’re thrilled to share that we have diverted the equivalent of over 25 million meals to people in need through our partnership with FareShare UK! 💚 Surplus food, delivered from over 300 stores and distribution centers, gets delivered to charities that help bring it to people in need. 👏 In 2024 alone, 6,097,210 meals were donated, representing 2,561 tonnes of surplus food and saving 5,140 tonnes of CO2 while supporting 3,971 charities. 🥗 #DrivenByPurpose #FoodToFeelGoodAbout

It's #FoodWasteActionWeek! At Waitrose, we're committed to reducing food waste and supporting our partners at WRAP to explore how we can avoid waste at all stages of the food chain. We've made some great progress over the last year, such as: 🛒 We launched a messaging trial in-store with WRAP to see which slogans and signs best persuade shoppers to buy loose produce. 🍝 We made a significant contribution to help combat food poverty in the UK by providing surplus pasta from our supply chain to FareShare UK, as part of the Coronation Food Project. 🤝 2024 was our best year ever for surplus redistribution in terms of volume, driven by increased donations from stores and building upon a long-standing partnership with FareShare. Food Waste Action Week is a crucial opportunity to raise awareness and encourage action. Find out more here: https://lnkd.in/edGJvx8m #FoodWasteActionWeek #DrivenByPurpose

Well done to Partners at Waitrose Bagshot for winning this week’s The Grocer 33 ‘Store of the Week’ award. 🙌 The mystery shopper gave high points for well stocked shelves, “very helpful” Partners and “enticing” meat, fish and deli counters. Branch Manager Gary praised his 150-strong team for being “absolutely outstanding”, and highlighted the success of our new product ranges: “Some of our No.1 products are off the scale in terms of flavour… For someone who likes food, this store is the largest larder in the world.” This week’s win coincides with the Partnership publishing its full year results. And having worked at the Partnership for 40 years, Gary reflected that he’s “never known the business to transform at a greater pace”. Big congratulations to Gary and all Partners involved 👏💚 #Waitrose #AwardWin

We’re really pleased to share our full year results for 2024/25. Our focus on being the home for food lovers through investing in quality food products led to strong results.  Sales grew by 4.4% to £8bn and profit is up £227m  up £122m on last year. Highlights: ➡️ Relaunched Waitrose No.1 range. ➡️ Invested £61m in lower prices. ➡️ Opened the first Waitrose shop in six years and revealed plans for more new shops. ➡️ As part of our store modernisation plan we refurbished 14 shops. ➡️ We entered a new partnership with Just Eat and grew on demand grocery sales by 110%. Thanks to our customers for your support, and our Partners and suppliers for your hard work and loyalty. Learn about our progress in detail: https://lnkd.in/e4r7tgxZ #FullYearResults #Waitrose

We’ve unveiled our new net zero fund for British farmers to support their transition to net zero emissions. 🌾 Open to over 2,000 Waitrose Farmers, the £500,000 fund is part of our Farming For Nature programme, and will finance projects, by farmers and suppliers, that will support the adoption of low carbon farming practices. 🚜 You can read more about ‘Farming for Nature’ here 📋: https://lnkd.in/ebEeVP_y #DrivenByPurpose #FarmingForNature #WaitroseFarmers

We're delighted to share our win of the prestigious 'Best Customer Experience Award' at the UK Customer Satisfaction Awards 2025 hosted by the Institute of Customer Service. 👏 The award is in recognition of the work that has been happening across Waitrose to put the customer at the heart of our strategy and execution. This is a real testament to the momentum we are gaining towards our ambition to become the UK’s Food Experience Partners. A big thanks to Institute of Customer of Service for hosting and awarding us, our Passionate Partners who deliver against our customer commitments, and of course to our loyal customers. 💚 We celebrated the award with Passionate Partners from our shops, Customer Care, and central teams who all contributed. Congratulations also go to our friends at John Lewis & Partners who won the Best Customer Commitment Award 👏. Thanks and recognition to: Nathan Ansell, Helen Carroll, Anne Clarke, Luke Horwath, Maryanne Alexander, Danielle Henry, Daniel Morehead MA CMgr FCMI, Tina Mitchell, Laura Burbedge, James Bailey, Dean Taylor, Jatin Kuckreja, Charlotte Di Cello, Sarah Batkin, Corinne Manzatucci, James Gough, Emily K., Rebecca Johnson, Dave Allen, Karen Kent, Lee Jeyes. #Waitrose #CustomerService

We’re on a winning streak - following on from our recent The Grocer 33 online win - as the efforts of our fantastic Partners at Waitrose Holloway Road have helped us to secure the Grocer’s highly-acclaimed ‘Store of the Week’ Award. 👏 With quality counters, an attractive store layout and attentive Partners helping to set us apart from the rest, the results speak for themselves. As Jared Hughes, Branch Manager, comments, “we’ve been on a real journey…to make sure we are really delivering for our customers.”  We never take any of our wins for granted, and we’re so grateful that we’re being recognised for delivering the best possible experience for our customers. Congratulations again to our Partners for a great effort this week and for making this win possible. 💚 #Waitrose #AwardWin

Partners on the Waitrose Farm in Hampshire are submitting their data to the annual GWCT Big Farmland Bird Count, supported by NFU (National Farmers' Union) 🐦 Check out the vlog from Kath, Biodiversity Officer on the Leckford Estate, where we strive to farm for nature in every way we can. For birds, this includes: 🌲 Enhancing and restoring our hedgerows and field margins to create safe spaces to nest and breed 🌻 Providing natural wildflower habitats with plenty of insect-rich summer foraging 🌾 Supplementary food during the winter hungry gap You can read more about how we're Farming For Nature at Leckford, here ➡️ https://lnkd.in/emHC6Jiv #FarmingForNature #BFBC #BigFarmlandBirdCount