Go Nimbly reposted this
Coming at you with another episode of #RevOpsRants. A safe space where I get to yell at my camara guy Tucker Brookshire about things he doesn't know about. He's never even created a field! If you're an operator, you know this feeling well. Getting asked for something under the pretense of being "easy" or "simple." And having the ability to do it "real quick" but knowing that to do it well would mean being way more thoughtful. Luckily there have been shifts that help us with the "just another field" problem. I posted last week about how companies are spending more time and money on data quality and structure. And when I started off my career it was all about building new fields and standardizing values in CRM's like Salesforce. And data clean up meant using DemandTools and doing lots of spreadsheet work. There are some spaces where AI has made a lot of impact. An ability to normalize data and bring lots of data point together is one of them. Use case: Normalize Industry & Sub Industry Use Clay to bring all salesforce accounts into a table. Bring values in from ZoomInfo and Cognism and whatever else your heart desires. Get an incredible prompt together to look at the values in salesforce, all your data sources, scrape their website and categorize their industry into values that matter FOR YOU. Do this accross all your P1 fields on your account and you only have to push the normalized value back to Salesforce. You don't need to create 17 Zoominfo_Industry_cc fields. And I don't have to yell at Tucker anymore.