Kinley Boal, lead medical laboratory scientist, Clinical Lab, UPMC Williamsport Divine Providence Campus, was unsure of her career path. She had a bachelor’s degree in microbiology and was currently working as a barista at Wegmans. She loved science and wanted to get into research but was unsure of the next step to take. One day, Kinley was talking with one of her co-workers and discovered that her mom ran the Medical Laboratory Scientist (MLS) program at UPMC Williamsport.
“I was telling her how I wanted to work in a hospital and use science and help people and be behind the scenes and she said, ‘Sounds exactly like what my mom does,’” Kinley said.
Kinley applied and entered into the program more than four years ago, climbed the Laboratory Career Ladder, and now helps oversee a team of phlebotomists, lab technicians, and processors.
“I always knew that I loved science and that I wanted to use my love of science to help people,” Kinley said.
Her team tests bloods samples, nasal swabs, and urine samples for both inpatient and outpatient. Many of the blood samples they test come from the UPMC Hillman Cancer Center. These samples need to be turned around quickly to get the patient proper care and treatment. Once the sample is ordered and collected, it is sent to the lab where it’s processed and spun down – separating blood components using centrifuges. It’s then analyzed and requires a chemistry or hematology test. Sometimes it will need to be viewed under a microscope for further analyzation. Average turnaround time for these samples is typically between 10 and 30 minutes.
“We realize that every result that we put out affects the patient and their treatment. If we give a wrong result, that patient could be given the wrong medication and something bad could happen,” Kinley said. “We try to keep that in the forefront of our minds; that everything that we're doing is affecting somebody, even though we don't necessarily know that patient face-to-face.”
Kinley attributes much of her success to the Medical Laboratory Scientist program. The one-year program trains students in chemistry, hematology, urine, microbiology, and blood bank. The program –which has a 100% graduation and employment rate – features both classroom instruction and hands-on learning with eight to 10 weeks in each department.
The MLS program opened Kinley’s eyes to a clinical lab setting and gave her a greater appreciation for all the behind-the-scenes work that goes into patient diagnosis and care.
“I don't think most people realize that we're tucked away back here, and I don’t think they fully understand what happens to that sample after you collect it,” Kinley said. “Patient care technicians, nurses, and doctors are collecting these samples, but they may not consider all the work that goes into processing that sample after collecting it. Our lab is right here locally, and we’re here working alongside you to care for the patients.”