Surf's Up
Store managers have a ton of responsibilities
Freight processing, merchandising, store flips, price changes, BOPIS, fulfillment, credit card promos, rewards programs, daily huddles, daily sales trackers, weekly recaps, monthly 1:1, marketing changes, signage, scheduling, RTV's
And we haven't even gotten to the HR and LP functions
Hiring, interviews, no shows, admin functions, attendance issues, disengaged employees
Did I mention customers?
Corporate says the customer is number one, and then gives store managers a never ending list of responsibilities
The district manager only has time to access the store manager's performance, utilizing metrics and documentation
Being a store manager is like riding a wave. Stay on top of your responsibilities and ride that wave to the shores of success
However, fail to get tasks done in the time allotted and tasks start to pile up, eventually crashing over the store manager in a wave of inefficiency
Store managers fail because they are inefficient, not just on one task, but on all tasks
The inefficiencies you accept every day are the reason there is not enough time in the day
Micro-Efficiency Theory not only identifies the inefficiencies you accept every day. Micro-Efficiency is a mindset that improves efficiency throughout your operations
Micro-Efficiency Theory carves out the time store managers need for what really matters
Coaching, development, and customer service
The Illusion of Competence
Surfs up
Mark Branson
MBA MSL
Don't miss The Illusion of Competence in Theory and in Practice every Friday on LinkedIn Live
This week, the misinterpretation of Emotional Intelligence
P.S. Reach out & book a free consultation. Find out what being an Illusionist is all about
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