Second Nature’s Post

⭐ Check out what Zoom has to says about us ⭐: "Our managers love the insights they get from Jenny, so they can really focus on the things they need to focus on instead of just thinking their reps know how to sell something" Join Zoom and many other companies leveraging our AI simulation to skyrocket your sales team's performance! 💪✔️ #technology #innovation #sales #salesteam

🎥🔮 Tomorrow's going to be a double-feature kind of day! First up: I'll dive into some AI Tools You NEED to Enhance Your Sales Process ⚙️—tools that can revolutionize how you approach sales, giving you the insights and automation to focus on what really matters: human connection. But that's not all! I’ll be sharing an exciting video with Alireza K., where we explore the power of Cognitive Diversity in driving innovation and success in high performance teams. We'll talk about how embracing differences can unlock breakthroughs for your team. 🔓💡 Excited? Stay tuned for both! 👇 hit that FOLLOW button 🔔 #SalesTools #InnovationLeadership #CognitiveDiversity #AIInSales #UnlockPotential

Engage More, Work Less Ever felt overwhelmed with the endless need to engage clients? Our solution harnesses the power of AI to automate conversations, making sure every interaction is personalized and effective. This means you can focus more on strategy and less on repetitive tasks, ensuring your time is spent where it matters most - growing your business. Join us and elevate your business #Efficiency #AIConversations

The latest episode of AI's Corner Office is out now! NYSE's insightful Judy Khan Shaw and our CEO Trevor A. Rodrigues-Templar sat down with the Chief Revenue Officer of RingCentral, Carson Hostetter. RingCentral delivers trusted communications to more than 400,000+ customers around the globe. In this new episode, Carson describes how they built a culture that is 'positively aggressive' and why delighting their customers and winning are mutually exclusive. Link to full episode in the comments section 👇 #RingCentral #NYSE #AI #sales #GTM #revenue

Intelligently route your meetings with Speak Ai! With automated routing, you can run customized analysis on each call. What you want from an internal team call is much different then a sales call. Seeing some fantastic use cases with this new addition to the platform! #aimeetingassistant #ainotetaker #meetingassistant #meetingnotes

There’s no time to get left behind as #AI tools are driving new use cases and divulging new insights. Tune into our webinar on March 21 at 1 p.m. EST as we dive into how companies can securely use AI to tackle business challenges around unstructured data, intelligent document processing, and employee productivity. Learning requires collaboration from everyone, and co-innovation leads to companies growing together and becoming strategic partners... The time is now to truly understand how this impact will revolutionize how we work for the next 50 years. Join us in learning more!

Last week I posted on LinkedIn about 2 poor experiences I made with other companies Virtual Agents that just "did not get my question". So disappointing. How should it work? We are currently integrating the Zoom AI based Virtual Agent for a Call Center. We define in a first iteration with what type of questions the AI bot should work with. Everything else goes to a live agent. We define together key queries (intents) and define (most likely) answers from the companies website and knowledge base, simply selected in the Zoom portal. AI hereby suggests most of them, so it is "easy peasy" :-) Does a project end here? No, now the fine-tuning starts and in all honesty should not end. The tool includes an overview of all answers given and the reaction of the end customer. It shows which answers provide a 90-100% success rate and which are lower and need to learn better answers. Teach, check and adapt your AI bot constantly! #AI #VirtualAgent #CustomerService #ZoomAI

An interesting webinar on March 6th discussing the important topic of #ai #inclusion and #digitalaccessibility

𝐖𝐡𝐲 𝐬𝐡𝐨𝐮𝐥𝐝 𝐲𝐨𝐮 𝐮𝐬𝐞 𝐙𝐨𝐨𝐦 𝐂𝐨𝐧𝐭𝐚𝐜𝐭 𝐂𝐞𝐧𝐭𝐞𝐫? 🤔 That question arose during the masterclass on Mastering the Power of AI in Contact Centers. Here's what James Adamczuk had to say about it. 👇 🏆 Zoom excels in real-time information, supporting thousands of global webinars and millions of meeting and phone minutes daily; ⭐️ Its capabilities include understanding customer intent and sentiment, selecting the right channels, summarizing, and translating conversations; 💪 With over a decade of experience, Zoom delivers impactful CX solutions quickly, partnering with leaders like Duppal. And, like James says, above all: "It just works."

🚀 ZETA brings AI to your event's email support! Now, you can respond to attendees and exhibitors in seconds, ensuring fast communication and freeing up your event team's time for more important tasks. ⏱️ Boost efficiency, reduce workloads, and keep everyone happy with AI-driven support! 💬 #AI #EventManagement #CustomerSupport #Efficiency #Productivity