🚀 The Heartbeat of Customer-Centric Hospitality: Thynk! Dina Belon, President of Staypineapple, shared valuable insights on her podcast with HotelTechReport.com! She emphasised on the vital role of technology in enhancing customer experiences and streamlining operations. Dina states that “Thynk Cloud is the heartbeat of our company because the guests are the center of everything we do.” This perfectly encapsulates our commitment to enhance guest and customer experiences through innovation. She also highlighted the importance of integration between systems, which we consider an essential factor that allows for efficient data sharing and improved service delivery. Don’t miss the episode-tune in to discover how cloud-based technology is transforming the hospitality landscape and driving operational success! 🎧 #WomenInLeadership #ThynkCloud #Staypineapple #HospitalityTech #HospitalityInnovation
"𝗪𝗼𝗺𝗲𝗻'𝘀 𝗿𝗶𝘀𝗲 𝗶𝗻𝘁𝗼 𝗹𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 positions have been a major 𝗰𝗮𝘁𝗮𝗹𝘆𝘀𝘁 𝗳𝗼𝗿 𝗶𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻 and digitization in the hotel industry" ~Dina Belon, President Staypineapple Diversity is more than a moral obligation, it's good business. Thank you Dina for pointing out how critical it is to have women in important decision making roles to drive innovation forward. ❓ Think about it...when the same hotel executives convene with the same tech sales reps at the same places year over year, what do you expect to happen? 💡The answer? Nothing. The industry becomes an 'old boys club' where new ideas and new innovations are snuffed out before they have a chance. 🌈 A lack of diversity is directly responsible for the hotel industry's chronic underinvestment in technology relative to other industries. Bringing in leadership of different races, religions, nationalities, genders and even educations (we need more than just hotel school and real estate people) is absolutely critical for our industry to survive and thrive. Want to hear the full episode? Spotify and Apple Podcasts *𝗹𝗶𝗻𝗸 𝗶𝗻 𝗰𝗼𝗺𝗺𝗲𝗻𝘁𝘀* below ⬇️ In this episode we also discuss: 🖱️ How Staypineapple achieves a 50% direct booking rate 💬 Why Dina's firm requires a 90% review response rate 🥞 What new tech tools Dina is excited about including Mews, Optii and Thynk.Cloud as well as her older tools like Shiji ReviewPro Next week we've got a great episode with Dominik Klein, the Owner of McDreams Hotel GmbH Hotels - so follow Hotel Tech Insider on your favorite podcast platform to get updated each week when new episodes drop.