We're Hiring! Neura Health is looking for a friendly, knowledgeable Call Center Representative to guide prospective customers, answer their questions, and help them enroll in our services. In this role you will: 📞 Be the voice of Neura Health, handling inbound/outbound calls, emails, chats, and SMS. 📞 Master our services, answer questions, and go the extra mile to support potential patients. 📞 Proactively identify customer needs and provide solutions. 📞 Track interactions, escalate issues when needed, and contribute to process improvements. We value: 😁 Excellent communication and active listening. 😁 Problem-solving and adaptability. 😁 Efficiency in multitasking and time management. 😁 A passion for helping others and making an impact. Apply if you have: ✔ High school diploma or equivalent. ✔ 2+ years of call center/customer support experience. ✔ A positive attitude and a collaborative spirit. Benefits: 💵 $40,000 annual salary + benefits. 📈 Performance-based bonuses. 🤗 The chance to work with a dedicated team committed to improving healthcare access. Join us in transforming neurological patient care! Apply here: https://lnkd.in/gPfynJZC #NowHiring #CallCenter #CustomerService #Healthcare
Neura Health
Health, Wellness & Fitness
New York, NY 2,732 followers
An all-in-one benefits solution to manage chronic neurological conditions, a top 5 medical spend category
About us
Neura Health is a virtual neurology clinic for the 145 million Americans with neurological conditions; we have built the first national network of tele-neurologists. Our technology platform leverages smart triage, AI, and self-serve content to make diagnosis and treatment more efficient, while providing a proactive, patient-first solution that delivers empathetic, best-in-class neurological care to those living with disabling and often misunderstood diseases. With neurology as a top-five expense category for health plans and systems, the opportunity to drive cost savings plus deliver better patient outcomes is enormous. Neura Health treats migraine, headache, tremor, epilepsy, concussion, long-haul COVID, sleep, and patients with undiagnosed symptoms like pain, cognitive fog, numbness, and more. Neura has raised $10.3m in venture funding from the world's top VC funds including Norwest Venture Partners, Next Play Ventures, Koch Disruptive Technologies, Pear VC, Index, Bessemer, and others. Staffed by top board-certified neurologists and sub-specialists, Neura Health connects patients with a neurologist video visit within a week, instead of months-long waitlists that local providers typically have. Patients receive a personalized treatment plan, a dedicated health coach, and a concierge team to manage their neurological disease. Neura Health’s quality care improves quality of life for people with neurological illness. Our clinical outcomes have been published in two peer-reviewed medical journals in 2022 and 2023.
- Website
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https://www.neurahealth.co/for-partners/health-plans
External link for Neura Health
- Industry
- Health, Wellness & Fitness
- Company size
- 11-50 employees
- Headquarters
- New York, NY
- Type
- Privately Held
- Founded
- 2020
Locations
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Primary
335 Madison Ave
4th Fl
New York, NY 10017, US
Employees at Neura Health
Updates
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Neura Health is growing! Check out our latest available positions for #telehealth nurse practitioners licensed in Wisconsin, Kansas, and/or Minnesota. We're looking for empathetic and supportive providers specialized in either headache or general neurology. Responsibilities include: 🧠 Evaluate and examine patients, providing them with a diagnosis and care plan 🧠 Review labs and imaging 🧠 Provide regular follow-up appointments 🧠 Provide chat-based support to patients going through difficult journeys 🧠 Create and participate in educational content in support of our online blog, social media posts, and content library If you want to join a growing team of people passionate about improving neurological care for the hundreds of millions of Americans living with a neurological disorder, check out these listings: General Neurology NP: https://bit.ly/3SBlNPE Headache Specialist NP: https://bit.ly/4caoqih #Healthcare #Hiring #Neurology
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We are hiring! Neura Health is looking for an empathetic and detail-oriented person with healthcare or clinical care experience to join our Care Concierge team. Responsibilities include but are not limited to: 💻 Coordinate care via messaging and phone 💻 Prepare patients for visits and assist with admin needs 💻 Help patients navigate insurance coverage, resolve billing issues, and collect payments 💻 Resolve billing issues and payment collection 💻 Track patient feedback and develop solutions 💻 Improve clinical processes 💻 Collaborate across departments Strong communication and compassionate customer service skills are a must. Neura Health prioritizes improving access to care for neurological patients and truly making an impact on patient lives. Join us as we strive to improve patient care with compassion, understanding, and empathy. Get more details and apply here: https://bit.ly/3xWd6bI #NowHiring #HumanResources #Healthcare
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Neura Health reposted this
The 2024 Q2 Product Awards, hosted by Products That Count in partnership with Capgemini and Mighty Capital, are all about how Product is leading business into the future. Neura Health is thrilled to have received an award as one of the best products! Learn more about the winners here: https://lnkd.in/dnqc2cJf #2024productawards
Exciting news: The Q2 2024 Product Awards winners have been announced! This quarter, we recognize groundbreaking achievements in Fintech, Healthtech, Cybersecurity, and Other Verticals. These awards highlight the most innovative products and leaders who are shaping the future of their industries. Discover the full list of winners and learn more about the cutting-edge solutions that are making a difference. https://lnkd.in/gk7S2jiu Thank you to our incredible Awards Advisory Board for your help selecting winners: Andrew Zavattero, Charlie Whicher, Daniel Feusse, Ishan A., Jamie Matlin, Jean Sebastien Chouinard, Jennifer Rochlis, Ph.D., Marc-André Ferguson, Matthew Taylor, Patrick Charbonneau, Po-chiang Chao, Tara D. Holwegner CPM, CPTD, PMP, CMRP, Varun Krovvidi, Yasir Liaqatullah, and Zachary Fleming. #fintech #healthtech #cybersecurity #2024productawards #innovation
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Neura Health reposted this
Starting in 2020, I suffered through a long, painful diagnostic odyssey to understand my debilitating chronic pain. I saw over 20 different specialists, had 10 different invasive pain relief procedures, and sat on a 6-month waitlist to see a neurologist, even in a major metro like New York City. I saw firsthand how our healthcare system is fundamentally broken for specialty care, particularly in areas like neurology and so many areas of women’s health. Data is not properly leveraged, specialist wait times are worsening, comprehensive care is scant, and fee-for-service visits aren’t aligned with longitudinal improvement. On top of this, many pain conditions disproportionately affect women, who have been left out of clinical research for an appalling number of decades. For example, women make up about 75% of the 30 million Americans who live with migraine. Neura Health was founded to help close the access gap and support the 140 million Americans who suffer from conditions like migraine, sleep disorders, multiple sclerosis, dementia, and others. We’re excited to be building in a time when many other women’s health companies are working to advance access and research in condition areas that disproportionately affect women. Today we’re honored to share our support and collaboration on Equal Research Day with Evvy. #EqualResearchDay #Healthcare #WomensHealth
It’s #EqualResearchDay! 💥 Evvy created #EqualResearchDay on June 10 because women weren’t required in U.S. clinical research until June 10th, 1993 (Think Equal Pay Day but for the gender health gap!) To this day, there are countless holes ⚫ in our scientific and medical understanding of the female body — and that directly impacts us as patients. If you’ve ever experienced delays in diagnoses, failed treatments, mystery symptoms with no answers, or medical gaslighting — #EqualResearchDay is for you. This year, we brought together 46 innovative companies and compiled 100 Effed Facts about the Gender Health Gap across 12 health areas: ⚫ Autoimmune Disease ⚫ Brain + Mental Health ⚫ Cancer ⚫ Endometriosis ⚫ Fertility ⚫ Heart Health ⚫ Hormonal Health ⚫ Maternal Health ⚫ Medical Gaslighting ⚫ Menopause ⚫ Menstrual & Sexual Health ⚫ Vaginal & Urinary Health Earlier this week, we launched a limited-edition coffee table book featuring all 100 Effed Facts to benefit Women's Health Access Matters (you can order a copy at EqualResearchDay.com before they sell out... !) But we decided these facts are too important not to share widely — so we are posting a public version here on LinkedIn. 𝗛𝗢𝗪 𝗬𝗢𝗨 𝗖𝗔𝗡 𝗛𝗘𝗟𝗣: 💥 Share this post (and add your story about why equal research matters to you)! 💥 Learn more and shop the limited edition coffee table book to benefit WHAM at EqualResearchDay.com The female body shouldn’t be a medical mystery — together, let’s close the gender health gap for good. #equalresearchday2024 #evvy #genderhealthgap #closethegenderhealthgap ——— 2024 Equal Research Day Collaborative: Evvy Aavia adyn Allara AOA Dx Bloomer Tech Caraway Clue Cofertility Conceive Diem DotLab Doveras Elektra Health Elix Frame Gabbi Gaia Gameto Health In Her HUE HerMD Hey Jane The Honey Pot Company Iron Health Julie Products Inc. Live UTI Free Looni Love Wellness Midi Health Millie Neura Health Origin Oova Poppy Seed Health Paloma Health Rescripted Rosy Wellness Ruth Health (YC S21) Seven Starling Stripes Sunfish Teal Health Thirty Madison TMRW Vella Bioscience Veracity WellTheory
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🚀 Join Our Team at Neura Health! We are thrilled to announce an opening for a *Telehealth Headache Nurse Practitioner* (GA Licensed). Be part of a mission-driven team dedicated to improving access and quality of care for neurological conditions. 🔹 Location: Remote (GA Licensed) 🔹 Responsibilities: Evaluate and diagnose headache patients, develop care plans, provide follow-up care, and support patient journeys. If you are an empathetic provider who believes in improving the quality of life for headache and migraine patients, join us in revolutionizing neurological healthcare! 👉 Learn more and apply here: https://bit.ly/3QXrzKO #HealthcareJobs #Telehealth #NursePractitioner #NowHiring
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Neura Health reposted this
Neura Health is proud to announce the launch of The Wonder Woman Collective, a coalition of women’s health companies with proven outcomes and cost savings in the most prevalent and costly specialty categories affecting women: mental health, migraine, multiple sclerosis, hypothyroidism and more. Thank you to Fierce Healthcare and Anastassia Gliadkovskaya for sharing this important step for the future of women’s healthcare. According to McKinsey, addressing the gender health gap will boost our global economy by at least $1 trillion by 2040. This strategic partnership addresses critical gaps in women's healthcare, focusing on improving healthcare outcomes, promoting health equity, reducing costs, and enhancing women's productivity. Given each company’s deep levels of focus in our respective condition categories, we have built product moats addressing the unique needs of patients living with these chronic conditions. We’re thrilled to partner with Paloma Health, LEVY Health, Seven Starling, and Origin. Together we are working to deliver streamlined specialty care for employees, health plan members, and consumers. With a shared commitment to innovation and excellence, this is the start of a foundation where future companies can join and redefine the standard of care in women’s health in a data-driven way.
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Thank you Association of Migraine Disorders for inviting our Medical Director Dr Thomas Berk, MD FAHS and our Head of Social Cannon Tekstar Hodge to discuss two rare and debilitating types of migraine: hemiplegic migraine and MUMS (migraine with unilateral motor symptoms). Listen to Cannon describe what it's like to have MUMS (migraine with unilateral motor symptoms), a rarely-known and severe type of migraine that often is confused for stroke. Thanks to employees like Cannon, we're able to better understand what our patients experience and endure, making us better and more empathetic providers. Our disabled and chronically ill employees advocate for our patients and provide perspectives we otherwise would not have, and we're always grateful for that. Watch the full podcast or read the transcript at https://lnkd.in/d8QziBMW #Healthcare #Telehealth #Migraine #PatientAdvocacy
❓What are some of the symptoms that you experience while living with MUMS? In the full episode of Spotlight On Migraine, Dr. Thomas Berk, MD FAHS from Neura Health talks about Hemiplegic Migraine and Migraine with Unilateral Motor Symptoms and their differences, while Cannon Tekstar Hodge shares her personal journey living with MUMS. Watch the full podcast or read the transcript at https://lnkd.in/d8QziBMW If you are interested in trying Neura Health, you can receive $15 off your first month of membership– just use the discount code AMD15. TRANSCRIPT 👇 And like I said, these symptoms erupt in a rapid succession like this tidal wave. So it’s rare that one symptom is happening alone. And so it’s like my hands will go numb, and 10 seconds later my speech begins to slur. And then 10 seconds later, I can’t hold up my head. And 10 seconds after that, my face begins to freeze, and I feel my lip tugging down, and it’s like all of that’s happening within about 30 seconds. And then it’s occurring to me that this is like okay, here we go again, here’s an attack. And then I’m like okay, let me try to lift my arm, and I can’t. And I realize okay, I should probably take some medicine.
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Second time's the charm! Delighted to share that Neura Health has again been nominated for the 2024 Product Awards, presented by Products That Count. These awards highlight products that transform lives and create value at scale. It was an honor to be nominated and awarded last year, and we're honored to be nominated again this year. Congratulations to all the nominees, and we look forward to seeing the finalists and winners very soon! #DigitalHealthcare #Telehealth
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Neura Health reposted this
Societal stigma unfortunately affects people living with certain health conditions, and neurological conditions are no exception. Medical misinformation circulating on social media can add to the existing stigma, especially in the workplace. While often well-meaning, medical misinformation distributed via social media can undermine the well-being and clinical outcomes of those living with these conditions, and this has a ripple effect on how chronically ill employees are treated in the workplace. 👉🏻 Pressure to work through flares: It’s not uncommon for severe conditions to be minimized on social media and made to seem like they’re something that is easily controlled by healthy lifestyle changes. People who have seen this misinformation may not understand the true severity of a colleague’s neurological condition and they may expect an employee to work during flares and attacks, worsening their health, productivity, and performance. For example, a manager may think that migraine is a bad headache while in reality, the employee’s migraine attack temporarily impairs their vision and word recall in addition to causing severe pain. 👉🏻 Unsolicited advice: However well-intentioned, colleagues may suggest “hacks” or alternative treatments seen on social media (like the viral foot soaking trend), without understanding the severity of the person’s disease or the potential health implications this could have. Unsolicited advice can further stigmatize a disease because it infers that the condition has an easy fix when the reality is that the condition’s treatment is quite complex. 👉🏻 Hiding the severity of their condition: Because of stigma, chronically ill employees may feel isolated and compelled to mask their disability or illness from colleagues, fearing judgment and discrimination. This leads to increased stress and mental health challenges in addition to the symptoms of the condition itself. If employers and colleagues recognize that stigma exists and create an environment where employees feel welcome, more employees would feel safe to disclose their conditions and access the accommodations they need. Doing so would increase workplace productivity and foster a more inclusive community of trust and acceptance. #HumanResources #EmployeeAccommodations #MedicalMisinformation
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