Service Council™

Women in Service, you're invited to a very special event at the 2024 Smarter Services Executive Symposium! On Tuesday, 9/10 at 7am CT we'll be hosting a powerful lineup of trailblazing industry leaders: Lisa Montoya McFarland, formerly of Baxter International Inc., Kate Versprille of Otis Elevator Co., Stephanie Peters of Hobart Food Equipment and Service, Latasha C. Reindl, MBA of Schneider Electric, Sara Updyke Smith of Waters Corporation, Karin Hamel of PremiStar, and Linda Tucci of QuidelOrtho Join us for breakfast and lend your voice to the discussion! RSVP here👉 https://lnkd.in/dqmSN9V2 #2024smarterservices #womeninservice #leadership #chicago

🎉 We're excited to announce the addition of Joern Lindstaedt to our Industry Advisory Board!🎉 Joern currently leads the worldwide customer and product support activities for Rolls-Royce Power Systems AG large diesel engines and systems portfolio. During his career, he has held a variety of positions across a wide array of customer facing and service functions with companies such as P&WC, MTU Aero Engines, Rolls-Royce Civil Aerospace and Rolls-Royce Power Systems. In his current role, he developed and implemented the global 24/7 Customer Care Center network that supports 140,000 engines and 40,000 customers. He is currently focused on driving the continuous digitization of service management in areas such as equipment health management, fleet planning and field service management. Please join us in welcoming Joern to the board! And if you're attending the upcoming Smarter Services Executive Symposium, please take a moment to introduce yourself. 👋

The 2024 Smarter Services Executive Symposium is right around the corner! Don't miss the chance to join 300+ service executives this September 9-11 at the industry's only practitioner-led event. We've just added several exciting new speakers to our already-electric agenda, including Kris Dahl of Caterpillar Inc., Joern Lindstaedt of Rolls-Royce, Erik Sheehan 🇺🇸🌎 of Verizon, Daniel Basile and Jay Nair Sethuraj of TOMRA, Jessica Camp and Beth Mooney Wellesley of The Coca-Cola Company, Chris Westlake of Genpact, Matthew Ganus, MS, MBA, of Whirlpool Corporation and Ahmad (Amed) Moshiri of Vertiv! Register today👉 https://lnkd.in/ga4M44jJ #2024smarterservices #manufacturing #fieldservice #serviceandsupport #customersupport #aftermarket #supplychain #service #chicago

LIVE TODAY! Join Michael Potts, SVP of ACCO Engineered Systems, Daniel Basile, VP of Field Service of TOMRA, and Christine LaVoi, Senior Client Services Partner of IFS at 12PM ET to hear how ACCO and TOMRA have successfully disrupted their #service business to increase technician productivity, drive #customer experience, build organizational resilience and transform their service operations: https://lnkd.in/gKEkqx36

What's the secret sauce to successful #service #innovation? Join Michael Potts, SVP of ACCO Engineered Systems, Daniel Basile, VP of Field Service of TOMRA, and Christine LaVoi, Senior Client Services Partner of IFS this Wednesday, 8/21 at 12PM ET and find out! We'll learn how ACCO and TOMRA have successfully disrupted their service business to increase technician productivity, drive customer experience, build organizational resilience and transform their service operations: https://lnkd.in/gKEkqx36

Come one, come all to see a preview of what's to come at the #smarterservices Executive Symposium with this great Service Council™ webinar on Wednesday.

Time is running out to register for our next Smarter Services Webinar⌛ If service innovation is on your organization's roadmap, you won't want to miss this discussion with Michael Potts, SVP of ACCO Engineered Systems, Daniel Basile, VP of Field Service of TOMRA, and Christine LaVoi, Senior Client Services Partner of IFS. Join us next Wednesday, 8/21 at 12PM ET to learn how ACCO and TOMRA have stayed ahead of the service game: https://lnkd.in/gKEkqx36

All areas of the service business are dealing with higher expectations in an increasingly complex global landscape, with the service supply chain being no exception. This is motivating a larger number of organizations to aim for a more predictive and proactive service delivery model that better manages uncertainty and empowers the growth mindset that service leaders are pushing for (#1 trend in Service Leaders Agenda). However, Service Council research shows that when it comes to predictive capabilities, too many organizations are failing to bridge the divide between theoretical availability and systematic execution. Join the inService™ Podcast Live on Thursday, August 15th at 12PM ET as host Gerardo Pelayo welcomes guest, Jeff Nieze, VP Solution Strategy, Baxter Planning. Together, the two will talk about the reasons behind the low utilization of leading indicators and tying off early visibility with adaptive next-best workflows in their service supply chain. Jeff will also share how he is seeing partners, particularly those with uptime-critical assets, operationalize and extract the benefits from a predictive supply chain. Jeff Nieze has over 16 years of experience in the service supply chain space. Currently the Vice President of Solution Strategy for Baxter Planning, Jeff leads their strategic sales consulting and value consulting practice, working with some of the largest global high-tech, healthcare, commercial, and industrial OEM businesses to develop an end-to-end predictive platform for their service supply chain.

LIVE IN ONE HOUR🎙 Join the inService™ Podcast Live today at 12PM ET as host Gerardo Pelayo, Ph.D. welcomes guest, Jeff Nieze, VP Solution Strategy, Baxter Planning. Together, the two will talk about the reasons behind the low utilization of leading indicators and tying off early visibility with adaptive next-best workflows in their service supply chain. Jeff will also share how he is seeing partners, particularly those with uptime-critical assets, operationalize and extract the benefits from a predictive supply chain.

Live this Thursday🎙 Join the inService™ Podcast on August 15th at 12PM ET as host Gerardo Pelayo, Ph.D. welcomes guest, Jeff Nieze, VP Solution Strategy, Baxter Planning. Jeff will also share how he is seeing partners, particularly those with uptime-critical assets, operationalize and extract the benefits from a predictive supply chain. Don't miss it! #predictive #supplychain #baxterplanning #fieldservice #service