Leo Recinos’ Post

From automatically updating CRM records to tailoring value propositions to individual customers - check out this interesting article from Salesforce on the specific use cases of their conversational AI chatbot. #salesforce #ai #contactmanagement #automation

AI copilots with custom actions can unlock your org's full potential, breaking down silos and transforming workflows. It's not just automation. It's a whole new way to work, collaborate, and innovate: sforce.co/4ePJw8m

AI copilots with custom actions can unlock your org's full potential, breaking down silos and transforming workflows. It's not just automation. It's a whole new way to work, collaborate, and innovate: sforce.co/4ePJw8m

💰 How do I save my business money using automation & AI? 💰 Often I talk to clients about ROI more than any other subject. It's important to pay close attention to margins and how we can reduce them - as well as compound profits - through the use of AI. Don't overlook cost reduction in favour of revenue boosts ❗ These are some of my favourite suggestions for small businesses in how they can reduce costs. Most notably, taking advantage of Chatbots can do wonders for your customer service. Take a look through the suggestions to see if your business can be amplified by these implementations 👇 #AI #CostSaving #BusinessGrowth #ArtificalIntelligence #Technology #Automation #Efficiency #chatbot #crm

Craig Stoss thinks of #AI as the "brains" and #automation as the "hands" of a successful workflow. For example, AI can understand a support ticket’s context, while automation executes the next steps, whether that’s escalating a ticket or updating CRM data. In his new article for the #VitallySuccessNetwork, Craig suggests a few strategies for harnessing these technologies in a way that elevates your customer experience instead of detracting from it. (We especially like the "Tinder for Zendesk tickets" approach he built at PixieBrix 😄) Read the full article at: https://lnkd.in/g_2eT93z #CustomerSuccess #CustomerExperience

Top Use Cases Of Combining Generative #AI With #RPA Bots From customer service to financial analysis, see how this dynamic duo transforms business processes and boosts efficiency. Dive into our latest blog for top use cases! 👇 https://bit.ly/4ekY4wn #ESS #Automation #Innovation #GenAI #AIandRPA

💰 How do I save my business money using automation & AI? 💰 Often I talk to clients about ROI more than any other subject. It's important to pay close attention to margins and how we can reduce them - as well as compound profits - through the use of AI. Don't overlook cost reduction in favour of revenue boosts ❗ These are some of my favourite suggestions for small businesses in how they can reduce costs. Most notably, taking advantage of Chatbots can do wonders for your customer service. Take a look through the suggestions to see if your business can be amplified by these implementations 👇 #AI #CostSaving #BusinessGrowth #ArtificalIntelligence #Technology #Automation #Efficiency #chatbot #crm

What is the primary use of artificial intelligence in sales enablement? For departments like sales enablement with too much on their plate, the primary benefit of artificial intelligence is automation. But building an “AI-powered” go-to-market organization doesn’t mean replacing sellers and content creators with robots. Instead, it eliminates repetitive tasks and lets us focus on our more human strengths, like creativity, strategy, and empathy. You know, the things that matter most to customers and help define your brand. And despite the media frenzy surrounding AI thanks to ChatGPT, we’ve long used AI to improve and support sales, enablement, and marketing professionals throughout every phase of the sales lifecycle. Tools like automated content provisioning and intelligent recommendations are key examples. Sales enablement and marketing teams benefit from the support AI provides sellers as well as trackable engagement metrics that give them ability to prove the ROI of their daily efforts. Sales teams benefit from quick, easy access to relevant sales collateral and content summaries, helping them achieve higher win rates and deliver better experiences to prospects. For each of these teams, AI is the backbone of a more efficient workflow. In fact, researchers found that AI-powered sales and marketing teams were able to generate 50% more leads and reduce call times by up to 70%. #ai #salesenablement #automation

🚀 AI Agents Are Transforming Business Operations! 🚀 AI agents are here to revolutionize how businesses operate, driving efficiency and innovation like never before. Unlike traditional AI assistants that simply respond to queries, AI Agents are designed to actively participate in completing tasks and making informed decisions autonomously. For revenue and sales teams, this can be a game changer! Imagine a world where personalized AI agents handle your daily sales tasks, adapting to your business’s unique workflows and realities, allowing your teams to achieve unprecedented accuracy and efficiency. But how do these AI agents work? And how can Aviso’s AI agents adapt to your specific needs, pushing the boundaries of what AI can achieve in your enterprise environment? That’s exactly what we answer in this complete guide to AI agents. Get the full scoop here: Read the full blog here: https://lnkd.in/gVNZUKEa #revenueintelligence #innovation #aiagents #RevenueManagement #RevenueIntelligence #CEO #CRO #RevenueOperations #SalesTech #CRM #B2BSales

It’s no secret that utilising an AI solution within your business can affect your ROI.  Here’s how world-leading brands are using AI to increase profits and ROI…  👉 Streamlined Operations:  Take UiPath, a company specialising in robotic process automation (RPA).  They helped a global packaging firm slash invoice processing time by 60%, leading to substantial cost savings. This demonstrates how AI can automate repetitive tasks, freeing up human resources and improving overall efficiency. 👉 Data-Driven Decisions:  Gone are the days of poring over endless data spreadsheets.  AI-powered predictive analytics can significantly enhance decision-making. Salesforce's Einstein Analytics is a prime example, offering businesses valuable insights to inform strategic choices.  In fact, companies utilising AI for analytics have reported a 43% improvement in decision-making accuracy. 👉 Enhanced Customer Experience:  When it comes to customer engagement, AI can be a game-changer.  Take Amazon's recommendation system, powered by sophisticated algorithms.  By suggesting relevant products to users, they've managed to boost customer engagement and drive sales – over 35% of their sales stem from product recommendations alone!  Similarly, Netflix leverages AI to analyze user data and curate personalized movie and TV show suggestions, leading to higher user satisfaction and subscription rates. 👉 Empowering Employees:  AI isn't just about boosting customer experience; it can also empower your workforce.  Bitrix24, for instance, has integrated AI features into their CRM, task management, and chat functionalities.  These features, like predictive lead scoring, task summaries, and AI-generated responses to comments, have demonstrably improved sales efficiency, maximized team productivity, and boosted overall employee engagement. 👉 Smarter Sales Communication:  Gartner predicts that by 2028, AI will be responsible for generating a staggering 30% of all outbound communications.  This trend is already taking hold – since February 2023, there's been a staggering 464% increase in the number of emails teams are composing with the help of Gong's generative AI technology. Are you using AI within your business right now? If so, is there a way you think you can better utilise it? Let us know in the comments!  #AI #AIApplication #AIStrategy #AISolutions