“I always thought about leaders as people who were charismatic and outgoing, who had big, outward-facing personalities. I’m an introvert. I knew I couldn’t be that. But the more I talked to people leaders at Chick-fil-A, Inc., the more I started to see leadership as something different. Here, leaders focus on servant leadership. They bring a servant heart, a sense of humility and a deep care for those they lead. Yes, I’m an introvert, but I enjoy people. I love seeing people grow, helping them learn, and helping them to find where they fit best and are most fulfilled. It's so energizing to me. Now, as a people leader myself, I have continual conversations with the people on my team about how they want to grow. I’m always asking them: “What are you learning? What's the next thing you want to tackle? Where do you want to be? How can we carve out a purposeful path that leads you to your destination?” Service is so ingrained in the heart of Chick-fil-A. We serve each guest. And here at the Corporate Support Center, we also serve the franchisee Operators and restaurant team members — and we serve each other. For me, it just aligns with who I am as a person. It’s really exciting to me that I don't have to put one face on at home and one face on at work. I know in my heart that it should be that way, but Chick-fil-A’s culture really makes that possible. And that is pretty awesome. — Matt McElreath, Restaurant Accounting #Accounting #LifeatChickfilAInc #Service
-
+2