Hospitality Daily

Brett and Casey McManus quit their jobs to renovate a run-down motel, collecting tens of millions of viewers on Instagram along the way. Watch their incredible story now on the Hospitality Daily YouTube channel: https://lnkd.in/gyy2JVcK ➕ Follow Hospitality Daily here for more stories like this

Are you creative? There's no better place to work than in hospitality, Michaelangelo L'Acqua has found. Here's why:

It’s time for some Friday fun! Join Michaelangelo L'Acqua and I to talk about music and much more…

Today, we're learning from the most creative man in hospitality, Michaelangelo L'Acqua: https://lnkd.in/gfuZf7Am Michaelangelo has lived an incredible life, from classical violinist to being recruited by Tom Ford to be music director for Gucci and Saint Laurent. From there, he became the Global Music Director for W Hotels, and today, he serves as the Global Director of Entertainment and Culture for SH Hotels & Resorts. "The hospitality industry is a canvas for creativity," he told me before we dove into so many elements of creativity, including: • How sound shapes the guest experience • Creating brand identity through music and culture • Collaborating with artists to elevate your offerings Michaelangelo also reveals his formula for crafting 'moments of awe' that turn first-time visitors into loyal customers - something I found fascinating. Listen now to learn how you can elevate your hospitality experience through creativity: 🎧 Listen to the Hospitality Daily Podcast on Spotify or Apple Podcasts ➕ Follow Hospitality Daily here for more stories like this

Friends - we're in for a special treat tomorrow - the most creative man in hospitality, Michaelangelo L'Acqua, is joining us to share everything he's learned from starting as a musician to being recruited by Tom Ford to lead the sonic experience of his shows to running global music programming for W Hotels and now serving as the Global Director of Entertainment and Culture for SH Hotels & Resorts. Make sure you don't miss this one: ➕ Follow Hospitality Daily here on LinkedIn to be notified when this comes out 🎧 Subscribe to the Hospitality Daily Podcast on Apple Podcasts or Spotify to listen to Michaelangelo as soon as the episode goes live 📺 Subscribe to the Hospitality Daily YouTube channel to watch there

Don't feel bad if you don't attend trade shows like HITEC - they're not only useless, but they could throw you off. Jordan and I discuss this today:

What's (really) going on with hotel tech today? Today, Jordan Hollander joins us to share the inside scoop: https://lnkd.in/gX9W7w29 Jordan has a unique perspective across the entire industry and tech ecosystem as the co-founder of HotelTechReport.com, and in our conversation we cover: • The changing buying process for hotel technology  • Decentralization in decision-making • Advice for buying technology  • Innovations in meetings and event sales technology  • Guest experience platforms  • The importance of integration and best-of-breed solutions  • Successful technology implementation strategies • Exclusive preview: The upcoming AI tech stack advisor tool from Hotel Tech Report 🎧 Listen to the Hospitality Daily Podcast on Spotify or Apple Podcasts 📺 Watch our conversation on the Hospitality Daily YouTube channel ➕ Follow Hospitality Daily here for more stories like this 📥 Get my daily email with stories like this at HospitalityDaily.com

Tomorrow Jordan Hollander will join us to talk about what's (really) going on with hotel tech right now. As the co-founder of HotelTechReport.com, I can't think of someone with a better perspective to give you the real scoop on what's happening... Make sure you don't miss this one: ➕ Follow Hospitality Daily here on LinkedIn to be notified when this comes out 🎧 Subscribe to the Hospitality Daily Podcast on Apple Podcasts or Spotify to listen to Jordan as soon as the episode goes live

Could a hotel fight burnout and loneliness in our society? Today, Penny Brown shares how she does this: https://lnkd.in/g8HyJGkW Penny is the managing director of the Burgh Island Hotel and has an incredible track record of leading hospitality organizations with some of the best brands in the industry. Today in our conversation, she shares the secrets behind creating a holistic guest experience - from a thoughtful welcome (with champagne!) to the tech-free rooms that are designed for healthy disconnection. We explore how her team anticipates guest needs through personalized pre-arrival calls and the transformative power of themed events that spark meaningful interactions among guests. Later in our conversation, you'll also hear how Penny's unique perspective on wellness has shaped the hotel's offerings. They've created spaces where guests can relax and recharge - and perhaps most interestingly, Penny reveals the unexpected ways that her hotel is tackling the issue of loneliness by creating lasting friendships and memories that guests enjoy for years to come. I really enjoyed this conversation and think you will as well. 🎧 Listen now on the Hospitality Daily Podcast on Spotify or Apple Podcasts 📺 Watch our conversation on the Hospitality Daily YouTube channel ➕ Follow Hospitality Daily here for more stories like this

Are we missing a huge solution to the staffing shortage in hospitality that's right in front of us? Today on the Hospitality Daily Podcast, Penny Brown spoke about her experience hiring older folks - and the benefits it has brought to both her teams and her guests. I think she's on to something, so I put together some clips from some others I look up to who have spoken about this on the Hospitality Daily Podcast in the past: Jeffrey Korzenik, Tom Luersen, and David Jones. What do you think? Is this something we need to focus on? Let me know in the comments below... 🎧 Listen to the Hospitality Daily Podcast on Spotify or Apple Podcasts 📺 See more videos like this on the Hospitality Daily YouTube channel ➕ Follow Hospitality Daily here for more stories like this