Affinity Water

💜 Celebrating Women in Customer Service | International Women’s Day 2025 💜 At Affinity Water, we’re proud to have incredible women leading the way in customer service, ensuring our customers get the support they need every day. 📸 These three inspiring women play a key role in delivering excellent service, from shaping the customer experience to providing direct support. Their expertise and dedication help us make a difference in the communities we serve. This International Women’s Day, we’re celebrating the impact of women in the water industry and beyond. Thank you to all the women who work tirelessly to keep things flowing! 💧👏 #InternationalWomensDay #IWD2025

💙 Joe Wicks at Affinity Water! 💙 Last week, our HQ was filled with excitement as Joe Wicks’ Body Coach team joined us to hear how our colleagues are using the Joe Wicks Body Coach app. A special highlight? Our Men’s Mental Health Group had an exclusive live Q&A with Joe Wicks himself! He shared valuable insights on men’s health, nutrition, sleep, and the power of physical activity for mental wellbeing. Joseph Hall, Director of Health, Safety & Estates, shared: "It was great to discuss key topics around health and wellbeing with Joe. He was incredibly personable and provided tailored advice to our colleagues. It was fantastic to see him championing our commitment to better health at Affinity Water." Our colleagues had the opportunity to share their experiences with the Body Coach team, showcasing how the app is supporting their fitness, nutrition, and overall wellbeing goals. We’re proud to be one of the first corporate users of the Body Coach app – and the team were so impressed, that they’ll be featuring us as a ‘Best Practice’ case study in their upcoming promotional video! A huge thank you to Joe Wicks and his team for an inspiring session! We’re committed to supporting our colleagues’ wellbeing and it’s great to see the impact of initiatives like this. #wellbeing #mentalhealth #fitness #influencer #bodycoach #mensmentalhealth #nutrition

This week, the Executive Leadership Team swapped their usual roles to volunteer with Small Acts of Kindness, packing Warm in Winter gift bags for elderly residents in Hertfordshire. 🎁 Since 2014, this incredible charity has distributed over 15,000 gift bags each year, providing essentials like fleece blankets, thermal socks, hot drinks, and more to help keep people warm when heating their homes is a struggle. Our partnership with Small Acts of Kindness began in 2020 with support from our Inclusive Services team, and it’s grown into something truly special. Emma Davies, our Director of People and Culture, shared: "Packing these bags was a truly humbling experience. It was rewarding to take time out to support a charity that makes such a difference to so many people." It's fantastic to see how a small acorn of a partnership has developed into a great oak with our Executive Leadership Team doing their bit! Keith Haslett Rebecca Froud Joseph Hall Liv Walton Stephen Plumb Anton Gazzard Adam Stephens

Happy International Day of Women and Girls in Science! 🎉🔬 Today, we’re celebrating the brilliant women in STEM who play a vital role in keeping our water flowing. From engineers to water quality specialists, their expertise ensures clean, safe water for our communities while protecting the environment. At Affinity Water, we’re committed to supporting and inspiring the next generation of women in science. Let’s continue to break barriers and create opportunities for future innovators! 💧👩🔬 #Innovation #IDWGS #WomenInScience #GirlsInScience

A major step forward! We installed our first Smart Meter yesterday, officially launching our Smart Metering Programme! 📊 💡Leading the way was Stephen Plumb, our Director of Asset Strategy and Capital Delivery, who installed the first meter himself! 🔧 This initiative will help customers: 💡 Track water usage in real time. 🔍 Detect leaks early. 🌍 Improve water efficiency. The first meters are live in Harlow & Bishop’s Stortford, with more locations to follow! This is just the beginning of a smarter, more sustainable future for water management. 💙 👏 A big thank you to all our team that worked on this! Geordie Wilson, David Fosci, Edmond Aryaratana, Gavin Brownsmith, Clark Smith, Stuart Moody, Prina Coppola, Stavros Karachountris Rebekah East, Faye West and Nick Webb FRSA As well as our delivery partners, Bregan MainsFlow Ltd, Arqiva, Clancy, Netmore UK & Diehl Metering.

Celebrating #WorldWetlandsDay💧🌍 Wetlands are vital for cleaner drinking water, flood protection, and biodiversity. We’re working to restore and create wetland habitats at Hilfield Park Reservoir. ✅ 100+ ponds created by 2025 ✅ Contributing to the 2030 ponds by 2030 ambition ✅ Supporting rare species & improving water quality By creating a mosaic of wetland habitats, we’re boosting biodiversity and strengthening our water ecosystem. Our Biodiversity Team is also expanding wetland restoration across our supply area to protect this vital resource for the future. 🐄 🐄 #biodiversity #wetlands #sustainability

💧 Our 2025 Water-Saving Guidebook is here! 💧 This comprehensive guide tackles the pressing issue of water scarcity, offering innovative design ideas, case studies, and practical actions to create a water-efficient future. 🌍 Whether you’re looking to improve your home, garden, or business, this guide has you covered. 🏡🌱 Download your free copy today: https://lnkd.in/dDxAPbT4 📥

🌍💧 We've launched our Smart Metering Programme!💧🌍 We’re thrilled to announce the launch of our first-ever Smart Metering initiative, starting with a trial in parts of Harlow and Bishop’s Stortford, Hertfordshire. This milestone project will see the installation of over 20,000 Smart meters, paving the way for enhanced water conservation, leak detection, and sustainable water management. 💧 This game-changing programme is made possible thanks to the expertise of our valued partners: Clancy, Arqiva, and Bregan MainsFlow Ltd. 🤝 Our trial begins in February 2025, with plans to expand to 380,000 Smart meters across our region in the next five years. 🚰 This initiative is a crucial step in addressing water scarcity and ensuring a reliable supply for future generations. 👉 Read more about our Smart Metering Programme and its benefits: https://lnkd.in/d-8PrwTb We would also like to thank our Head of Smart Metering, Geordie Wilson for all of her work getting this project off the ground!👏

📢 We’re thrilled to welcome Joseph Hall as our new Director of Health, Safety and Estates. This new role strengthens our commitment to safety, sustainability, and efficiency. Joe shared: "This is a fantastic opportunity to align our H&S approach with Estates, creating safe, healthy workplaces so our teams can deliver safe, wholesome water every day. I’m excited to work with our CEO, Keith Haslett and the Executive Leadership Team to make this vision a reality." Please join us in congratulating Joe on his new role! 👏

Wishing everyone a Merry Christmas, from us all at Affinity Water! 🦆🎄