Harness the power of people in 2023

We all look toward a new year with fresh goals, resolutions, and intentions. As we enter 2023, many are being asked to do more with less while navigating uncertain times. This can seem overwhelming, but Hannah Waddingham’s take on perseverance through humble leadership provides a refreshing perspective on how we can all set and deliver upon our best intentions in 2023. 

Hannah is an Emmy Award-winning actress, singer, and star of the Apple TV+ hit Ted Lasso. She revealed her professional experiences and discussed the value of relationships in a fireside chat with Twilio’s VP of Strategy and Operations Ivy Grant. 

Before you watch on demand (for free!), check out key takeaways from their chat that can help you frame personal and professional connections in the new year.

Work relationships are critical at every level

The professional relationships we build with peers, leaders, and customers have the power to ultimately determine the success of a business company-wide. Hannah relies on acceptance and empathy in her workplace relationships, which provide a powerful foundation for her widespread success on stage and screen. She encourages us to face miscommunications and confrontation head-on with an open mind and understanding, rather than burying resentment. Approaching these everyday interactions with colleagues and customers through the lens of acceptance and empathy will contribute amazingly to the success of your business at the highest level.

The golden rule

For Hannah, staying humble and treating others as she wishes to be treated is critical in every relationship. She recognizes the power of leaders who inspire regardless of hierarchy and who shine a light on team members at every level. Through her experience in live theater in particular, Hannah has seen communities come together in humility as every “beautiful cog” works in tandem to delight the audience. Ted Lasso has afforded similar experiences as showrunners, directors, production, and the ensemble come together for a common purpose, all while respecting each other. During her chat with Ivy, Hannah revealed a rule on Ted Lasso’s set that helps preserve this positive and nurturing environment. 

Sincerity is always the right choice

The cast of Ted Lasso is famous for their congeniality and genuine friendships. Hannah shared that maintaining relationships with these costars comes naturally to her because she genuinely likes people. Bringing this sincere energy to work as a leader sets the tone for an entire team, but it always has to begin at the top with those in charge leading by example. Performing as a character with sincerity is similar to a job role or project. Hannah says you’ll always have more success if you focus on the character or task at hand rather than your image or how others will perceive you in that role. This approach allows us to break down complex and seemingly impossible projects through teamwork, calling upon each team member’s strengths and skills. Building a background and rapport with team members (both peers and leaders) takes time and sincere effort, but ultimately leads to success for everyone. 

So whether you are hoping to get to know your team members a little better, network your way into a new position, or find new ways to personalize customer communications at every level with Twilio’s Segment, you can’t miss this special Transform Together.

Tune into The power of people: Effective leadership and positive relationships at work, a conversation with Hannah Waddingham for free, any time before February 11, 2023 and learn how to harness the power of people with acceptance, empathy, and humility this year.

📽️ Watch the conversation now.